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Chapter 4: Questions & Answers
Question: Why all LED indicators are off?
Answer:
Check the connection between the power adaptor and the power socket
Check the power switch is on or not
Question: Why LAN LED is not lighting.
Answer:
Check the connection between the ADSL modem and your computer or Hub/Switch
Check your PC or Hub/Switch running status and make sure them are working normally.
Check your network cable for connecting the Modem with other device:
For PC, you should use the crossover cable;
For Hub/Switch, you should use straight through cable.
Question: Why ADSL LED is not lighting.
Answer:
Check the connection between the ADSL “line” port and the wall jack.
Question: Why cannot visit Internet with ADSL LED is on?
Answer: Make sure following information has been input correctly:
VPI/VCI
User/password.
Question: Why cannot open the Modem configuring web page?
Answer:
Follow below steps to check the communication between the computer and Modem:
Click start -> run (input ping demands)-> Ping 192.168.1.1 (MODEM IP ADDRESS).
If cannot reach the modem, please check following configuration:
The type of the network cable
The connection between the modem and computer
You computer’s TCP/IP setting
Question: How to load the default setting after incorrect configuration?
Answer:
Press “reset” button and holds around 10s to load the default configuration. The modem’s default IP address:
192.168.1.1/255.255.255.0,
User/password:
Admin/Admin
