7
The following notes and further detailed
information on our website
should help you to rectify malfunctions. If you don't succeed,
please contact our hotline at
00800 - 200 300 40 (toll-free). Please also observe the warranty information.
Problem
Possible cause
Solution
The subwoofer isn’t working.
The LED
6
is not illumi-
nated.
The subwoofer is off or doesn’t have
any power.
Turn on the switch
9
“Power”.
Check the power cord and socket.
Fuse is defective.
1.
2.
Spare
Disconnect the power cord.
Carefully pull the fuse holder
out of the mains connection.
Push the old fuse down
and out. Insert a new fuse
(3.15 A delayed action) and
push the holder back.
The subwoofer doesn’t
work, but the
6
is illumi-
nated in green.
The volume has been set too low.
Increase the volume using the control
2
“Volume”.
The subwoofer does not
activate.
The sensitivity setting for the automatic
activation is insufficient.
Turn the controller
3
“Auto Level” towards “High” or increase
the subwoofer level on the AV receiver.
The subwoofer activates
inadvertently.
The sensitivity setting for the automatic
activation is too high.
Turn the controller
3
Auto Level” towards “Low”.
The subwoofer drones.
The room is too small.
Increase the setting of the HP filter
1
.
The subwoofer hums.
The subwoofer is connected to another
circuit than the rest of the system.
Connect the subwoofer and source device to the same
electric circuit.
The buzzing is caused by problems with
the power supply.
Purchase a line filter and connect both units to it.
The buzzing is caused by a multiple
socket.
Use another multi-outlet power strip or connect the
subwoofer directly to the wall socket. It may also help to
insert the power plug the other way around.
Clean the subwoofer regularly with a soft, damp microfiber
cloth. Please be absolutely sure to observe the following notes
in the process:
• If possible, only use plain water without any additives. In
case of stubborn marks, a mild soap solution may be used.
Danger
Risk of electric shock!
In contact with live parts, water can lead to electric
shock or short circuit.
• Make sure that no liquid penetrates the unit.
• Disconnect the mains plug before cleaning.
Attention
Risk of damage!
Using the wrong cleaning materials may damage
the delicate surface of the case.
If possible, only use plain water without any additives. In
case of stubborn marks, a mild soap solution may be used.
In no circumstances should caustic cleaning products, white
spirit, thinners, petrol or similar be used for cleaning.
Cleaning and care
Troubleshooting
