26
• REAL BLUE NC
Symptom
Solution
No sound
Press Play on your mobile device to make sure the
audio track is playing.
Increase the volume on the mobile device.
Move your mobile device closer to the headphones
(10 m) and away from any interference or
obstructions.
Use a different music source.
Connect a different mobile device.
Poor sound quality
Make sure that headphones fit securely over your ear.
Use a different music source.
Try connecting another mobile device.
Move your mobile device closer to the headphones
(10 m) and away from any interference or
obstructions.