15
Model Y Emergency Response Guide
Opening the Hood using External 12V Power Supply
This method will not open the front trunk if Model Y is locked and has 12V power. Use an
external power supply, such as a jumper box, for the following:
1. Locate an external 12V power supply.
2. Release the tow eye cover by pressing firmly on the top right perimeter of the cover until
it pivots inward, then pulling the raised section toward you.
3. Pull the two wires out of the tow eye opening to expose the vehicle-side terminals.
4. Connect the external 12V power supply’s red positive (+) cable to the red positive (+)
vehicle-side terminal.
5. Connect the external 12V power supply’s black negative (-) cable to the black negative (-)
vehicle-side terminal.
