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6. FAULT HANDLING
This chapter list the possible problems when using this product. If you can‘t solve
the problems based on the below information, please contact with our customer
center or dealers.
Condition
Possible reasons
Possible solution
Machine
can‘t turn on
The front panel may not be
installed.
To remove the front panel,
then install the panel again.
Power plug is not inserted
into the power source.
Pull out the power plug, then
insert into the power source.
The power plug or wire
is damaged.
Contact with our customer
center or dealers.
The fan
doesn‘t work
The machine is not turned on. Insert the power source, and
turn on the machine again.
The dynamo is damaged.
Contact with our customer
center or dealers.
The machine is put on the
uneven place.
Remove the machine to the
flat place.
Loose or foreign particles
inside the machine.
Contact with our customer
center or dealers.
The motor is loose.
Contact with our customer
center or dealers.
Plastic packaging of each
filter is not removed.
Before using, please remove
plastic packaging of each
filter. Please clean the
cleaning mesh filter.
Performance
is poor or
not best
purification
ability
Washable mesh filter is dirty. Replace one set of new filters.
Filter is not replaced.
Replace one set of new filters.
Machine inlet or outlet was
blocked.
Contact with our customer
center or dealers.
Plastic packaging of each
filter is not removed.
Before using, please remove
plastic packaging of each
filter.
The gap round the machine is
not proper.
To ensure the machine at least
50 cm clearance on both
sides of the air inlet and the
outlet at the back of the ma-
chine at least 10 cm.
Machine filter missing or
sequence error.
To ensure that all the filters
put the correct sequence in
machine.
Exceed the expect cover
area.
To ensure the machine work
in the suitable area.
