TI50A DC Power Supply
23
6
Troubleshooting & FAQ
6.3 - Basic Unit Troubleshooting
Fault
Possible Cause
Remedy
1. Output Capacity LED does not come
on.
Circuit Breaker has tripped.
A.
No outlet power.
B.
Plug the unit in to the appropriate ac
A.
power outlet.
If LEDs still do not illuminate,
B.
Please contact Tesla™ Customer Service
C.
at (302) 324-8910
2. Unit will not power from ac outlet.
AC line cord is damaged or bad.
A.
Is ac line cord fully plugged into
B.
unit and wall outlet.
AC circuit breaker has been
C.
tripped.
No ac power at outlet.
D.
Do a continuity test on the ac line cord
A.
Check if line cord is properly secured.
B.
Check to make sure ac circuit breaker is
C.
placed in the “ON” position.
3. Unit failed function test.
Internal failure.
A.
Please contact Tesla™ Customer Service
A.
at (302) 324-8910
4. Unit emits sparks when plugged into
power source.
Water or moisture has seeped
A.
in unit
Internal failure.
B.
Move unit to dry warm air and allow to
A.
dry for over 48 hours.
Do Not Use Unit. Please contact Tesla™
B.
Customer Service at (302) 324-8910
5. Unit works then shuts down.
Unit is overheating.
A.
Cooling fans and vents are
B.
obstructed or inoperable.
Move the unit to an area 10°-20° less
A.
than ambient temperature.
Clean and clear cooling vents, turn on
B.
unit and inspect if air is flowing through
unit. If no airflow please contact Tesla™
Customer Service at (302) 324-8910.
6. Circuit breaker continuously trips
Unit is overheating.
A.
Internal Short
B.
Disconnect unit from ac input and dc
A.
output.
Switch breaker to ON position.
B.
Reconnect unit to cables and run.
C.
If LEDs still do not illuminate,
D.
Please contact Tesla™ Customer Service
E.
at (302) 324-8910