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www.tescom-ups.gr
NEOLINE
PRO
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1/1
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1-3 kVA
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ONLINE UPS
USER MANUAL
Fault icon display, audible
buzzer alarm continually, the
fault code is 00-14
Bus voltage fault
Test the bus bar voltage or contact the
supplier.
Fault icon display, audible
buzzer alarm continually, the
fault code is15-24
Soft start fault
Check the soft start circuit, especially
the input fuse or contact the supplier
directly.
Fault icon display, audible
buzzer alarm continually, the
fault code is 25-39
Inverter voltage fault
Contact the supplier.
Fault icon display, audible
buzzer alarm continually, the
fault code is 40-44
Over heat
Be sure that the UPS are not
overloaded, and the fan vent is not
obstructed, as well as the indoor
temperature is not high.
Leave alone the UPS 10 minutes for
cooling, and restart it. If the problem
persists, contact the supplier.
Fault icon display, audible
buzzer alarm continually, the
fault code is 45-49
Output short
Turn off the UPS and disconnect all
the loads. Be sure there is no any fault
or internal short circuit of the loads.
And then restart the UPS. If the
problem persists, contact the supplier.
Fault icon display, audible
buzzer alarm continually, the
fault code is 50-54
Overload
Check the load level and disconnect
the non-critical equipments, recount
the total capacity of your load and
reduce the load to the UPS.
Check whether the load equipments
has fault or not.
Fault icon display, audible
buzzer alarm continually, the
fault code is 55-59
Bus short
Contact the supplier.
Fault icon display, audible
buzzer alarm continually, the
fault code is 60-64
Shutdown fault
Check the first button of the LCD panel
is pressed and cannot be bounced
Fault icon display, audible
buzzer alarm continually, fan
icon in the LCD flickers
Fan fault
Check whether the fans are connected
and fixed well or not, and if fans are
not broken. If all seems fine, contact
the supplier.
UPS fail to start when operate
‘On’
key
Pressing time too
short
Press the power key more than 2
seconds to start the UPS.
The input connection
is not ready or
UPS internal battery
disconnect
Connect the input well, if the battery
voltage is too low, disconnect the input
and start the UPS with no-load.
UPS internal system
Contact the supplier.
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A
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B
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D
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E
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F
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The fourth
digital tube
from right to
left
Display
value
Over load fault
Mains lost
Bypass
abnormal
0
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Example:
If the alarm code "2000" appears on the LCD screen, it indicates loss of mains power.
7 Troubleshooting
When the system works in fault mode, the LCD displays as below:
Fault icon
Fault code
Problem
Possible Cause
Solution
