EDOC00082
–
RFID Mobile Case User Manual, rev 1
10
System Failure
The case will automatically attempt to correct any hardware errors preventing
itself from functioning correctly. In the event that a hardware component fails
the case may discontinue inventory operations. Continued usage may result in
incorrect inventory reports. Terso Solutions staff will be in contact with
appropriate staff if this occurs.
Maintenance
There are no user-serviceable parts in the case. Please contact Terso Solutions
for any service related inquiries.
Exterior Cleaning
Use a dry cloth to wipe off small amounts of dirt on the outside and inside of
the case. Never pour water onto or into the case. Doing so can cause electric
shock or a short circuit.
Do not clean the case with scrubbing brushes, acid, thinner, solvents,
powdered soap, cleanser or hot water. Plastic and rubber parts can be easily
damaged by these materials. Especially never use any volatile solvent to clean
the plastic or rubber parts. When a neutral dishwashing detergent is used to
clean the case, wipe it up thoroughly with a cloth soaked in clean water.
Troubleshooting
If the case does not appear to be operating correctly, check to ensure that the
battery is sufficiently charged and that the lid closes properly. If further
support is needed, contact Terso Technical Support at +1 (888) 376-0257 in
the US or +49 621 8501 233 in Europe. Support can also be contacted by
visiting
http://support.tersosolutions.com
Disposal
Terso Solutions will handle the disposal of the case and its components. Please
contact Terso Solutions at +1 (888) 376-0257 in the US or +49 621 8501 233
in Europe to arrange for case disposal.
