ENC-400-HDMI
™ H.264 Encoder
User Guide V 2.1
51
3.4.22 Menu: System / Update (Upgrading firmware version)
Teracue's goal is customer satisfaction and constant product improvement. Please check regularly to
see if the most recent firmware version is installed on your ENC-
300™. Please visit the IPTV Support
area on:
Firmware versions can be downloaded from the Teracue support website listed above. Firmware
versions have the suffix *.cpio.
Download the correct firmware version that you wish to update your encoders with and save it locally
on your computer.
Open the configuration webpage of the ENC-
300™ and select the submenu ‘UPDATE’ within the menu
‘SYSTEM’, see Figure 36
Click on the ‘Browse’ button to locate the cpio file on your local hard drive. Hit ‘OK’ and the path to the
file will be listed in the box in the middle of the screen.
To start the firmware update procedure simply click on the ‘send’ button.
After you have started the firmware update a hint website appears, that you shall not disconnect the
encoder from the network or power down the encoder. During the firmware update the encoding process
stops. Please wait till your web browser shows login screen from your encoder. If the login screen
appears, the update is finished and you can login to your encoder. It is no rebooting necessary. The
encoding process starts automatically after the firmware update is finished.
Figure 36: System/Update page of the ENC-
300™ encoder
.!.
The update will not change your current settings.
.!.
During update time do not disconnect the encoder from the network or the power.
Doing so will harm your encoder!
.!.
Trying to connect to the encoder or navigating on the configuration webpages during
the updating process can also harm your encoder.