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Charge the battery to 100% before your first ride.

When charging your e-bike:

Before riding, check whether the screws in the following key parts are properly 

tightened:

Use a rag or large brush to clean the dust when there is not much sludge on your 

e-bike.

When there is a lot of sludge on your e-bike, use a brush and soapy water to wash 

off the sludge, rinse it with clean water, and then dry it with a cloth.

Check the wear degree of the brake blocks after you have them cleaned to see if 

they can ensure normal braking. Replace them promptly if they are seriously worn.

It is recommended to clean the e-bike after you ride it for about 200 km. You need 

to clean the bike first before you put it into storage if you plan to not ride for a long 

period of time.

After all screws are properly tightened before the first ride, check if they maintain 

the same fastening performance when your e-bike reaches a 200 km riding 

distance and at every 1,000 km after the initial 200 km.

It is recommended to check the fastening performance of screws at every 600 km 

if you usually ride under complex road conditions.

Check the tire pressure by hand or with a tool and ensure the pressure is within 

the range of 50-75 PSI/3.4-5.1 BAR.

Press the driving belt to check whether the belt tension is proper (you should 

be able to press the middle part of the belt down 10-15 mm if the tension is 

moderate).

If you want to use your e-bike on public roads, please make sure that you comply 

with local riding regulations, for example those governing riding equipment, 

control lights, and reflectors.

Make sure that you wear the correct protective equipment. Always wear a helmet 

and be visible.

When properly adjusted, the saddle should be at hip height.

Check and ensure that the front wheel quick release, handlebar, brakes, pedals, 

and other related parts of the e-bike are properly fastened before you start to ride.

 

The brake settings vary by country/region. Check which brake lever acts on which 

brake first, and if it does not comply with your habits, we recommend that you 

ask an expert to change the settings so that you can accurately brake the front 

and rear wheels if an emergency occurs while you’re riding. If you encounter any 

problems while riding, please brake first (please brake the two wheels at the same 

time to stop within the shortest possible distance).

Check the steering; the steering has a crucial impact on braking and riding safety.

We recommend that you purchase relevant insurance for bikes or e-bike riding in 

your area so that you can contact your insurance company or agency promptly to 

get adequate protection in the event of an accident.

i.    Charge the bike indoors and keep it away from direct sunlight, rain or snow.

ii.   Do not charge the bike with non-TENWAYS chargers.

iii.  Ensure a proper ambient temperature. The best ambient temperature for the charger is 20

 

to 25. A lower temperature may lead to insufficient charging, while a higher temperature may 

lead to overcharging.

iv.  It is recommended to remove the charger immediately after the bike is fully charged to avoid 

overcharging the battery.

i.    Screws between the handlebar and the front fork stem.

ii.   Screws between the brake lever and the handlebar.

iii.  Screws between the brake clamps and front fork.

iv.  Screws on the chainring

Before your first ride.

Routine maintenance

Daily inspections

Daily cleaning

Do not clean the bike with a high-pressure water gun, as this might damage the mechanical pivots 

and related mechanical fitting parts.

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Содержание CGO800S

Страница 1: ...Installation Manual CGO800S ...

Страница 2: ...bike tool box and battery pack out of the box 2 Remove and recycle all wrapping materials 01 Unwrap your TENWAYS E bike 10mm Wrench 15mm Wrench 3mm Hex Key 4mm Hex Key 5mm Hex Key Charger Bicycle Pedals LR Phillips Head Screwdriver Front Rear Cycling Pump Adapter 2 ...

Страница 3: ...heel and the plastic protective covers on both sides of the wheel Hold your e bike with the kickstand down to facilitate the next installation steps 02 03 Rotate the head of the handlebar Remove the front wheel 2 You must remove the front wheel in the direction of the spokes to avoid scratching them 4 5 ...

Страница 4: ... the quick release Remove the nut and then hook the middle of the front mudguard to the screw There is no need for you to fully tighten the nut at this time The protective sheet on the brake should be removed only at this step and kept for future use Removing it too early could damage the brake caliper When installing the quick release spring you should ensure that the orientation is the same as w...

Страница 5: ...ng If yes please follow the steps below to make adjustments Install the front wheel 06 Use the 5mm Hex Key to slightly loosen the mounting screws of the brake clamps to make sure that they can move slightly Press the front brake 3 to 5 times Hold the front brake and tighten the mounting screws of the brake clamps Turn the front wheel by hand and listen for the sound of friction If there is frictio...

Страница 6: ...one is used for the other side Tilt and clip the lower end of the battery into the battery slot and then press the upper end 2 You will hear a click when the battery is firmly seated 07 08 Left Right Tighten the right pedal clockwise and the left pedal counterclockwise Please stop tightening the pedals if you feel a lot of resistance If this happens align and reinstall the pedals 2 3 10mm Wrench 1...

Страница 7: ...reflector is red while the front one is white The height of the seat post cannot exceed the marked safety line 1 1 2 Use the Phillips head screwdriver to install the rear reflector to the seat post and the front one to the handlebar Adjust the height of the saddle cushion 09 10Install the reflectors Phillips Head Screwdriver Front Reflector Rear Reflector 12 13 ...

Страница 8: ...ed for more than ten minutes M Botton Speed Up Speed Down ON OFF Left turn Indicator Right turn Indicator Display panel 2 2 The default passcode is 0000 You can press the M button 5 times to enter the operation interface The PAS level is shown at the lower right corner of the panel display while TRIP a specific distance in kilometers your e bike has traveled and ODO the total number of kilometers ...

Страница 9: ...erface shows the average speed and the maximum speed How to switch between the main interfaces 1 3 You can use the Up and Down buttons to select f rom 5 assistance modes PAS 0 is the default when the panel is turned on 2 The 1st and the 5th PAS represent the lowest and the highest power respectively Adjust the assistance 16 17 ...

Страница 10: ...o turn on the head light and tail light Press and hold the RIGHT TURN Indicator button for 2 seconds to turn off the head light and tail light How to use the head light and the tail light The e bike will enter Assisted Pushing if you press and hold the DOWN button for 2 seconds Assisted pushing This feature can only be used when you re walking and pushing the e bike 18 19 ...

Страница 11: ...setting interface 2 2 3 3 By default the panel displays parameters in metric units You can use the UP DOWN buttons to change it into imperial units You can also use these buttons to change the passcode Long press the M button to exit and save the settings Long press the M button to save the settings and exit after you change the passcode How to modify display units How to change the passcode 20 21...

Страница 12: ...s possible Error codes Error code Definition 21 Abnormal current 22 Handlebar abnormalities 23 Motor phase loss 24 Hall signals of the motor are abnormal 25 Brake abnormalities 30 Communication abnormalities 1 You can press and hold the M and DOWN buttons at the same time to reset the trip distance in the TRIP ODO interface 2 The trip time will also be reset if you reset the distance How to reset ...

Страница 13: ...e Fill in the color of your e bike and give your e bike a name Turn on the panel of your e bike and then enter the passcode Your e bike will be connected to TENWAYS App automatically after 10 seconds Open the TENWAYS App 3 Click Register and then scan the QR code on the frame QR code 24 25 ...

Страница 14: ...met and be visible When properly adjusted the saddle should be at hip height Check and ensure that the front wheel quick release handlebar brakes pedals and other related parts of the e bike are properly fastened before you start to ride The brake settings vary by country region Check which brake lever acts on which brake first and if it does not comply with your habits we recommend that you ask a...

Страница 15: ...n normal roads for 1 000 km or 600 km if the road conditions are complex The blocks should be replaced promptly when two thirds or more are worn Contact a professional store and ask technicians to replenish the lubricant after you confirm that there is no sign of oil leakage on the brakes when you feel that they are obviously softened even though their wear degrees are still acceptable Contact a p...

Страница 16: ...ered by warranty for a period of two years from the date of delivery Claims under this warranty must be made directly to TENWAYS and proof of purchase is required The warranty applies to original owners and is transferable to further owners The warranty does not cover Warranty QR code i An incorrect assembly or installation of the product by the user ii An improper or negligent use operation or tr...

Страница 17: ...ight early morning or dusk It is your responsibility to familiarize yourself with and comply with all applicable laws in your country including properly equipping you and your bikes as required by law Improper fitting installation operation and maintenance of any accessories and parts may cause serious personal injuries or even death Do not modify the frame or original components in any way Modifi...

Страница 18: ...bike gets out of control you and the child passenger may be injured or even killed Do not keep the motor running under high load for a long time Do not charge the bike with any non TENWAYS chargers Do not place the bike in a strong magnetic field or put any magnetic objects near the bottom bracket The bike is designed to withstand a maximum weight of 120 kg exceeding this weight may cause a life t...

Страница 19: ...tenways com EPAC according to EN15194 ...

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