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TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH
ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDI-
TIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY
APPLICABLE LAW, TENQA SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT
DEFECTS. IF TENQA CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN
TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION
TO THE DURATION OF THE EXPRESS WARRANTY AND TO THE REPAIR OR REPLACEMENT
SERVICE AS DETERMINED BY TENQA IN ITS SOLE DISCRETION. No Tenqa reseller, agent, or
employee is authorized to make any modification, extension, or addition to this warranty. If any
term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall
not be affected or impaired. EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM
EXTENT PERMITTED BY LAW, TENQA IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION,
OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF
REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CON-
TRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS;
LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR
CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER
CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, THE FOREGOING
LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY
LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. USE OF THIS
PRODUCT IMPLIES CONSENT OF THE AFOREMENTIONED STATEMENTS.
obtaining warranty serVice
Please access and review the online help resources referred to in the documentation accompanying
this hardware product before seeking warranty service. If the product is still not functioning
properly after making use of these resources, access the online website: www.tenqa.com for
instructions on how to obtain warranty service. You must follow Tenqa’s warranty processes.
Tenqa may provide warranty service by sending you new or refurbished customer-installable
replacement product or parts to enable you to service or exchange your own product. Upon receipt
of the replacement product or part, the original product or part becomes the property of Tenqa and
you agree to follow instructions, including, if required, arranging the return of original product or
part to Tenqa in a timely manner. When service requiring the return of the original product or part,
Tenqa may require a credit card authorization as security for the retail price of the replacement
product or part and applicable shipping costs. If you follow instructions, Tenqa will cancel the
credit card authorization, so you will not be charged for the product or part and shipping costs. If
you fail to return the replaced product or part as instructed, Tenqa will charge the credit card for
the authorized amount.
Service options, parts availability and response times may vary according to the country in which
service is requested. Service options are subject to change at any time. You may be responsible for
shipping and handling charges if the product cannot be serviced in the country in which service is
requested. If you seek service in a country that is not the country of purchase, you will comply with
all applicable export laws and regulations and be responsible for all custom duties, V.A.T. and other
associated taxes and charges. For international service, Tenqa may repair or exchange defective
products and parts with comparable products and parts that comply with local standards. In
accordance with applicable law, Tenqa may require that you furnish proof of purchase details and/
or comply with registration requirements before receiving warranty service. Tenqa will maintain
and use customer information in accordance with the Tenqa Customer Privacy Policy accessible at:
www.Tenqa.com/privacy.php