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Limited Warranty
tenqa 1 year limited warranty
FOR CONSUMERS, WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN
THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS
CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED
BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. THIS WARRANTY DOES NOT
EXCLUDE, LIMIT OR SUSPEND ANY RIGHTS OF CONSUMERS ARISING OUT OF NONCONFORMITY
WITH A SALES CONTRACT. SOME COUNTRIES, STATES AND PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR ALLOW LIMITA-
TIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATIONS
OR EXCLUSIONS DESCRIBED BELOW MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY COUNTRY,
STATE OR PROVINCE. THIS LIMITED WARRANTY IS GOVERNED BY AND CONSTRUED UNDER THE
LAWS OF THE COUNTRY IN WHICH THE PRODUCT PURCHASE TOOK PLACE. TENQA, A DIVISION
OF PITTS PACIFIC, LLC, THE WARRANTOR UNDER THIS LIMITED WARRANTY, IS HEREINAFTER
REFERRED TO AS “TENQA”.
Tenqa’s warranty obligations for this hardware product are limited to the terms set forth below:
Tenqa, as defined below, warrants this hardware product against defects in materials and work-
manship under normal use for a period of ONE YEAR (365 DAYS) from the date of retail purchase by
the original end-user purchaser (“Warranty Period”). If a hardware defect arises and a valid claim
is received by Tenqa within the Warranty Period, at its option and to the extent permitted by law,
Tenqa will either (1) repair the product at no charge, using new or refurbished replacement parts,
(2) exchange the product with a product that is new or which has been manufactured from new or
serviceable used parts and is at least functionally equivalent to the original product, or (3) refund
the purchase price of the product. Tenqa may request that you replace defective parts with new
or refurbished user-installable parts that Tenqa provides in fulfillment of its warranty obligation. A
replacement product or part, including a user-installable part that has been installed in accordance
with instructions provided by Tenqa, assumes the remaining warranty of the original product or
thirty (30) days from the date of replacement or repair, whichever provides longer coverage for
you. When a product or part is exchanged, any replacement item becomes your property and the
replaced item becomes Tenqa’s property. Parts provided by Tenqa in fulfillment of its warranty
obligation must be used in products for which warranty service is claimed. When a refund is given,
the product for which the refund is provided must be returned to Tenqa and becomes Tenqa’s
property. If a defect arises and a valid claim is received by Tenqa after the first ninety (90) days of
the Warranty Period, a shipping and handling charge may apply to any repair or exchange of the
product undertaken by Tenqa.
exclusions and limitations
This Limited Warranty applies only to the hardware product manufactured by or for Tenqa that can
be identified by the “Tenqa” trademark, trade name, or logo affixed to it. The Limited Warranty
does not apply to any non-Tenqa hardware product or any software, even if packaged or sold with
the Tenqa hardware. Manufacturers, suppliers, or publishers, other than Tenqa, may provide their
own warranties to the end user purchaser, but Tenqa, in so far as permitted by law, provides their
products “as is”. Tenqa does not warrant that the operation of the product will be uninterrupted or
error-free. Tenqa is not responsible for damage arising from failure to follow instructions relating
to the product’s use.
This warranty does not apply: (a) to damage caused by use with non-Tenqa products; (b) to damage
caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage
caused by operating the product outside the permitted or intended uses described by Tenqa; (d) to
damage caused by service performed by anyone who is not a representative of Tenqa; (e) to a prod-
uct or part that has been modified to alter functionality or capability without the written permission
of Tenqa; or (f ) if any Tenqa serial number has been removed or defaced.