Setting up your mailbox for the first time – using the TELUS tutorial
When you first log into your TELUS VMO – Premium Mailbox, the TELUS tutorial will prompt you through the
first time set-up of your mailbox. If you want to change any of the options after you have initialized your
mailbox, proceed to the section “Quick steps to personalizing your mailbox”, found later in this user guide.
The following steps provide detailed instructions on how to personalize your mailbox using the TELUS tutorial.
From your own office phone
1.
Access mailbox
– Dial
or 310-9898.
2.
Temporary password
– The tutorial will prompt you to enter your temporary password, which is
your 10 digit phone number, followed by
.
3.
Permanent password
1
– You will then be prompted to create your permanent password.
After you have created your password, press
. To accept your new password, press
.
4.
Personal name
– You will be prompted to start recording your personal name (tip – say your
name slowly) by pressing
. When you have finished recording your name, press
again.
To accept your recorded Personal Name, press
.
5.
Personal greeting
2
– You will be prompted to start recording your personal greeting by pressing
.
When you have finished recording your greeting, press
. To accept your recorded personal greeting,
press .
6.
Zero-out password
3
– You will be prompted to create a zero-out password and press
.
To confirm your zero-out password, press
.
7.
Your mailbox is now ready to use
.
8.
Exit mailbox
4
– Press to
exit.
From another phone
1.
Dial 310-9898
.
2.
Listen to the voice instructions
. You will be required to press
and then enter your 10 digit
mailbox number.
3.
Follow Steps 2 – 8 above
.
TELUS – changing the way business communicates
4
TELUS VMO – Premium Mailbox
|
User Guide Version 1.0
Notes:
1 Use the guidelines in the Access Numbers and Password – Permanent Password section in this document.
2 This greeting is what callers will hear before they leave a message for you.
3 The Zero-out password cannot be the same as your log-in password, and has to be between 6 – 15 digits.
4 Whenever you exit your mailbox, press
until the system says “Good-bye.”
