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Terms of Use 

BY ACTIVATING YOUR NUMERA Libris 2 (“Libris 2”), YOU (“User”) AGREE TO THESE TERMS OF USE (“Terms of Use”), WHICH GOVERN YOUR 

USE OF NUMERA Libris 2. PLEASE READ THEM AND THE IMPORTANT SAFETY INFORMATION IN THIS USER GUIDE CAREFULLY. Numera 

Libris 2 contains software code that is protected by U.S. and international copyright laws. NSC retains ownership to all copyrights. Users 

have a limited license to use Libris 2 only in accordance with the Terms of Use in this user guide. Any modification, copying, reverse 

engineering, or other use that is not authorized by law, by this license, or by the express written consent of NSC is strictly prohibited. 

Unauthorized reproduction or distribution of copyrighted materials in the United States is subject to civil and criminal remedies pursuant to 

Title 17 of the United States Code. Libris 2 provides User’s location to your Dealer Service Provider and Monitoring Response team in order 

to respond to an event requiring assistance. By activating the Libris 2 product, User agrees to allow Libris 2 to provide the Dealer Service 

Provider and Monitoring Center Response team with the User’s location. Similarly, if User subscribes to EverThere® service, by activating 

Libris 2, User consents to response team providing location information to those members of the User’s EverThere® network/team. By 

activating Libris 2, User consents to the use of their personally identifiable information as described in NSC’s privacy policy and notice, 

located at www.numera.com/privacy. Your consent will be valid for the duration of your relationship with Libris 2 unless you revoke it. You 

may revoke your consent by contacting your dealer. If you do not consent or you revoke consent, we may be unable to provide you with 

assistance during an alert event. NSC reserves the right to revise and update these Terms of Use at any time. User should review these 

Terms of Use periodically as your continued use of Libris 2 means you accept such changes and additional terms that may apply.

General Disclaimers 

(i) For proper operation, Libris 2 requires adequate cellular coverage. Poor cellular coverage may result in the inability to place a call 

and automatically detect a fall. (ii) In an emergency, User should provide the response team with as much information as possible 

about their location. (iii) Libris 2 is not a replacement for User’s regular contact with caregivers or access to an alternative means of 

placing an emergency call. (iv) While the fall detection system performs well, no such system is 100% reliable. If User experiences a 

fall that causes actual or potential injury, do not wait for the automatic call. User should always press the Call Button manually if able. 

(v) Libris 2 requires adequate battery charge for proper operation. Low battery may result in the inability to place a call, automatically 

detect a fall, and/or properly locate User automatically during an emergency. (vi) Libris 2 utilizes both Global Positioning System (GPS) 

and network Location Based Services (LBS) in order to find User’s current location. By activating the Libris 2 product, User agrees to 

allow NSC and their affiliates to use this information to provide services to them in the case of an emergency response. (vii) Libris 2 

provides User’s location to a response team in order to respond to an event requiring assistance. By activating the Libris 2 product, 

User agrees to allow Libris 2 to provide the response team with User’s location. (viii) Libris 2 Lanyards are designed to break apart 

under certain conditions; however, any cord worn around the neck can pose a risk of strangulation, including the possibility of serious 

injury or death. (ix) Libris 2 does not provide medical advice. User should always consult his or her physician or other healthcare 

professional with any question regarding any medical or mental health condition, or for specific guidance regarding nutrition or 

physical activity. 

Disclaimer of Warranties and Limitation of Liability 

Numera Libris 2 and all information, content, materials, products (including software) and other services included on or otherwise made 

available to user through Libris 2 are provided by Nortek Security and Control LLC (NSC) on an “as is” and “as available” basis, unless 

otherwise specified in writing. NSC makes no representations or warranties of any kind, express or implied, as to the operation of Libris 

2, or the information, content, materials, products (including software) or other services included on or otherwise made available to user 

through Libris 2, unless otherwise specified in writing. User expressly agrees that your use of Libris 2 is at your sole risk to the extent 

permissible by applicable law. NSC disclaims all warranties, express or implied, including, but not limited to, implied warranties of mer-

chantability and fitness for a particular purpose. NSC does not warrant that the Libris 2, information, content, materials, products (including 

software) or other services included on or otherwise made available to user through Libris 2, or electronic communications sent from NSC, 

are free of viruses or other harmful components. NSC will not be liable for any damages of any kind arising from the use of Libris 2, or 

from any information, content, materials, products (including software) or other services included on or otherwise made available to user 

through Libris 2, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified 

in writing. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these 

laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional 

rights. User understands that NSC IS NOT AN INSURER and that (a) the amounts due under these Terms of Use are based upon the value 

of the services provided by NSC, and the scope of liability as herein set forth and are unrelated to the value of the User’s property, cost 

of medical care, loss of life or physical impairment or injuries; (b) the system utilized and relied upon by NSC may not always operate 

properly for various reasons beyond NSC’s control; accordingly, NSC makes no guarantee or warranty, including any implied warranty 

of merchantability or fitness that the Libris 2 system supplied hereunder will avert or prevent occurrences or the consequences there 

from which they are designed to detect and/or respond to; (c) it is difficult if not impossible for NSC to determine or control how quickly 

and adequately police, fire, paramedics, emergency personnel or others may respond to an alarm signal or dispatch. THEREFORE USER 

AGREES THAT even if NSC should be found liable for loss, damage or injury due to a failure of service or equipment in any respect, NSC’s 

liability shall be limited to ten percent (10%) of the annual fees paid by User pursuant to these Terms of Use or $500, whichever is greater, 

as the agreed upon damages and not as a penalty, as the exclusive remedy, and that the provisions of this paragraph shall apply if loss, 

damage or injury irrespective of cause or origin, results directly or indirectly to person or property from performance or nonperformance of 

obligations imposed by these Terms of Use or from negligence, active or otherwise, of NSC, its agents or employees. 

Indemnification 

User agrees to indemnify and hold harmless NSC, its officers, directors, shareholders, agents, employees, subsidiaries, parent and 

affiliate corporations, against any and all liability, claims, damages, suits, demands, expenses, and costs (including but not limited to 

court costs and reasonable attorneys’ fees) of every kind arising out of or in consequence of NSC’s breach of these Terms of Use and/

or of the negligent errors and omissions, and/or willful misconduct of NSC, its agents, servants, and employees in the performance of, 

or conduct related to, these Terms of Use. User acknowledges that NSC is providing a device which depends on the cellular network 

which is out of the control of NSC and may fail causing the User’s Service Provider response team not to receive a call for help 

including, but not limited to, the failure of the User to actually activate the device. 

Warranty

Nortek Security and Control LLC (NSC) is a wholesaler and does not offer a consumer warranty for Libris 2; however, your dealer or 

reseller may offer a consumer warranty at the time of purchase. Call your customer service number to determine warranty status and 

obtain further information. You may need to furnish the IMEI number found on the back of the device and proof of purchase.

Содержание LivingWell Companion Go

Страница 1: ...10029355 Rev A Getting Started Guide LivingWell Companion Go ...

Страница 2: ......

Страница 3: ...the service work 4 What equipment is included 6 What features are included 7 Wearing your device 8 Charging your device 10 Testing your device 12 Turning your device on and off 13 Frequently asked questions 14 Getting support 21 ...

Страница 4: ...is a wearable personal safety device that provides access to 24 7 emergency support in case of a medical emergency To use How does the service work 1 Press and hold the button 2 Speak to a trained operator 3 Receive medical help ...

Страница 5: ... now Always provide your location if possible Position the microphone near your mouth so that the operator can hear you clearly Accidental false alarm No problem simply let the operator know you are safe The trained operator will call your emergency contacts and dispatch an ambulance where needed ...

Страница 6: ...6 What equipment is included Water resistant device Lanyard belt clip and protective cozy Charging cradle ...

Страница 7: ...ossible Location tracking1 Access to 24 7 support with a press of the button Water resistant so you can wear it in the shower where falls are common Automatic fall detection Integrated speaker to speak with trained operators Coverage across Canada where wireless coverage is available ...

Страница 8: ...our device Note Only use the provided lanyard which is designed for safety The device will not work if it is simply carried in your pocket or purse Around your neck with the lanyard On your hip with the belt clip Wearing your device ...

Страница 9: ... recommend taking your device off is when you are in bed so that you can charge the device If you get out of bed in the middle of the night put your device back on for protection The device is water resistant up to 1 metre so you can shower and bathe with it safely ...

Страница 10: ... plugged into an outlet controlled by a light switch Charge your device every night when you are sleeping for a minimum of 4 hours to get a full battery Place the device in the charging station You will hear an audio beep and see a stable coloured light when it starts to charge The colour of the light indicates battery level Charging your device ...

Страница 11: ...11 If there is no audio cue or light Check if your device is properly mounted Check if your station is plugged into an outlet Red 0 10 Yellow 10 30 Green 30 100 ...

Страница 12: ...end testing your device once a month by pressing the button If the call connects kindly let the operator know that it is a test call If the call does not connect call 1 888 505 8008 for support Testing your device ...

Страница 13: ... airplane Turn on 1 Press and hold the button until the battery indicator flashes 2 Listen for audio message Your personal mobile responder is ready Turn off 1 Press the button twice holding the second press until prompted to press the button a third time to confirm 2 Press and hold the button for a forth time until you hear the audio message Powering off now Goodbye Turning your device on and off...

Страница 14: ...rtment buildings parking garages and dense urban areas can make it difficult for the technology to locate your location with accuracy Can my family see my location No your location can only be accessed by our trained operators to use when contact ing an ambulance if you are unable to give your location Can I use the device away from home Frequently asked questions ...

Страница 15: ...unction collects and analyzes data to predict whether a fall has been triggered Since a fall can happen in many different ways the technology currently cannot identify all falls with complete accuracy The fall detection function is meant to provide additional safety for instances where you may not be able to press the button for help If you do fall do not wait for the automatic call always press ...

Страница 16: ...now you are safe Can I wear the device in the shower or bath Yes the device is water resistant up to 1 metre so you can wear it safely while showering or bathing The device is not water proof so we recommend against swimming with it and suggest drying it from any excess water Can I cancel a call No you won t be able to cancel a call on ...

Страница 17: ...ged Yes you can still use the device if it is partially charged If there is a red light you will want to charge the device soon A fully charged battery lasts up to 36 hours based on activity What do the audio prompts mean A fall is detected Calling your re sponse team now If this is a real fall stay on the line to get connected with the operator for help ...

Страница 18: ...alse alarm Calling your response team now You will be connected with the operator shortly for help Powering off now goodbye The device is out of battery Charge your device immediately No cellular coverage Your personal responder cannot contact your response team but will continue to attempt a call A fall has been detected but you are ...

Страница 19: ...beyond cellular range If possible try to move into a stronger cellular range by checking that the light at the top of the device is flashing green or yellow Then attempt to press the button again ...

Страница 20: ...erator Battery level of device Cellular signal strength of your location Green Cellular signal is strong Yellow Cellular signal is moderate Red Cellular signal is low Check your home to familiarize yourself with any coverage dead spots by looking at the cellular strength indicator ...

Страница 21: ...llow Battery level is between 10 to 30 full No action required Red Battery is below 10 Charge your device very soon For more information about your TELUS account visit telus com LWC or call 1 888 505 8008 Updating your emergency contacts Questions about billing Changes to your account Moving addresses ...

Страница 22: ...is and as available basis unless otherwise specified in writing NSC makes no representations or warranties of any kind express or implied as to the operation of Libris 2 or the information content materials products including software or other services included on or otherwise made available to user through Libris 2 unless otherwise specified in writing User expressly agrees that your use of Libri...

Страница 23: ...of 5919 Sea Otter Place Carlsbad CA 92010 declare under our sole responsibility that the devic000e Libris 2 0 complies with Part 15 of the FCC rules FCC IC Notice This device complies with Part 15 of the FCC Rules and Industry Canada license exempt standard s Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any inte...

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