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15.1
15.1
15.1
15.1
15.1 Troubleshooting and FAQ’s
Troubleshooting and FAQ’s
Troubleshooting and FAQ’s
Troubleshooting and FAQ’s
Troubleshooting and FAQ’s
Please check the manual thoroughly before contacting your service provider
Symptom
Symptom
Symptom
Symptom
Symptom
Solution
Solution
Solution
Solution
Solution
No incoming ring or
No incoming ring or
No incoming ring or
No incoming ring or
No incoming ring or
Check the ring tone and ring volume settings under Profiles.
alarm tone
alarm tone
alarm tone
alarm tone
alarm tone
Check the handset is not muted (Long press the # key
# key
# key
# key
# key).
(No) keytones
(No) keytones
(No) keytones
(No) keytones
(No) keytones
Check the key tone settings in the current profile.
when pressing keys
when pressing keys
when pressing keys
when pressing keys
when pressing keys
See 7.1 Change the Profiles.
How do I extend the
How do I extend the
How do I extend the
How do I extend the
How do I extend the
This is not a handset setting. Please contact your Service Provider.
incoming ring time?
incoming ring time?
incoming ring time?
incoming ring time?
incoming ring time?
to extend the ringing time.
A phone number
A phone number
A phone number
A phone number
A phone number
Check for network coverage.
cannot be dialled
cannot be dialled
cannot be dialled
cannot be dialled
cannot be dialled
Check whether any call restrictions are set. See Call Barring.
Short messages cannot
Short messages cannot
Short messages cannot
Short messages cannot
Short messages cannot See MMS & SMS Settings 6.8 and check the SMS centre number
be sent or received
be sent or received
be sent or received
be sent or received
be sent or received
is correct. Contact your service provider for more details.
MMS messages cannot
MMS messages cannot
MMS messages cannot
MMS messages cannot
MMS messages cannot Your subscription does not include data services. Check with
be sent or received
be sent or received
be sent or received
be sent or received
be sent or received
your service provider.
How do I switch off
How do I switch off
How do I switch off
How do I switch off
How do I switch off
The # key
# key
# key
# key
# key is used to toggle between different modes.
Predictive Text?
Predictive Text?
Predictive Text?
Predictive Text?
Predictive Text?
See Chapter 6 for details.
I cannot connect to
I cannot connect to
I cannot connect to
I cannot connect to
I cannot connect to
Your subscription is not provisioned for data services. Check with
FOXTEL or BigPond
FOXTEL or BigPond
FOXTEL or BigPond
FOXTEL or BigPond
FOXTEL or BigPond
your service provider.