MessageBank®
The easy way to answer when you’re away from
your phone, on another call, when you’ve dialled
up the Internet or you simply can’t answer.
How do I use it?
The first time you call your MessageBank service, voice
prompts will guide you through recording your personal
greeting.
• When you are asked to enter your PIN, dial the last four
digits of your phone number (this is your temporary PIN)
then press
#
• MessageBank will then prompt you to enter a new
6 digit PIN.
• Follow the prompts to set up your mailbox.
Accessing your MessageBank
To access MessageBank from the phone it’s
connected to
Press
1
2
5
1
0
1
and, if prompted,
PIN
#
To access MessageBank from other fixed or mobile
services within Australia
Press
1
2
5
1
0
2
and, when prompted,
Mailbox Number
(which is your phone number including area code)
PIN
#
To access MessageBank from services connected
with PABXs or other carriers
Call
1800 135 102
.
To access MessageBank from phone services
in other countries
Call
+61 418 707 102
or your Telstra Telecard™ access
number, then card number and PIN followed by
125 102
(then your mailbox number and PIN).
15
16
Try using Delayed Hotline with your
MessageBank service. You will not have
to keep dialling your mailbox access number.
AvoID MISSING IMpoRTANT CAllS
