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Warranty conditions
Your Telstra T-Voice 502 handset comes with a manufacturer’s warranty of 24 months
from the date of purchase.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
To find out more information about your consumer rights if your device is faulty, please call us on 13 2200 or
go to:
https://go.telstra.com.au/helpandsupport/home-phone/ or http://www.telstra.com/faultyproducts
Care
Your telephone is a sophisticated product in terms of design and construction, and should therefore be
handled with care.
To clean the telephone, wipe first with an antistatic cloth or a damp, soft leather cloth and then dry using a
dry cloth.
Disposing of the rechargeable battery
All used batteries must be recycled and should not disposed of in domestic waste. Please dispose of them
according to the official regulations. Take them to a recycling depot. The batteries will be recycled since they
may, for example, contain lithium (Li), nickel cadmium (Ni - Cd), lead (Pb), cadmium (Cd) or mer- cury (Hg). The
batteries are labelled with symbols and information on their contents,
e.g.:
Software update
Your handset will be automatically updated if a new software is available: a message will appear in the
display of the T-Voice 502 handset with update information: an update is ready, ongoing or
was completed.
Do NOT disconnect your phone from power supply during the update, your equipment may get damaged!
APPENDIX
