If you need some help, call us on
13 2200
or go to
https://go.telstra.com.au/helpandsupport/home-phone/
Guarantee
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
To find out more information about your consumer rights
if your device is faulty, please call us on 13 2200 or go to
https://go.telstra.com.au/helpandsupport/home-phone/
or http://www.telstra.com/faultyproducts
How to recycle your equipment
When the Telstra Call Guardian 301 reaches its end of
life, it needs to be disposed of according to local laws and
regulations, please contact the customer service helpline
found in this user guide for information on how to dispose
of the product free of charge.
Important safety instructions
Follow these safety precautions when using your phone
to reduce the risk of fire, electric shock, and injury to
persons or property:
Keep all slits and openings of the phone unblocked.
Do not set the phone on a heating register or over a
radiator. Ensure that proper ventilation is provided at the
installation site.
Do not use while wet or while standing in water.
Do not use this product near water (for example, near a
bath tub, kitchen sink, or swimming pool).
Do not allow anything to rest on the power cord. Place the
power cord so that it will not be walked on.
Never insert objects of any kind into the product vents as
that may result in fire or electric shock.
Unplug this product from the wall outlet before cleaning.
Do not use liquid cleaners or aerosol cleaners. Use a
damp cloth for cleaning.
Do not disassemble this product. If service or repair work
is required, contact the customer service helpline found
in this user guide.
Do not overload wall outlets and extension cords.
Avoid using during an electrical storm. Use a surge
protector to protect the equipment.
Do not use this phone to report a gas leak, especially if
you are in the vicinity of the gas line.
Small metal objects may stick to the handset due to the
presence of magnetic fields on the handset. Exercise
caution when used where metal objects can be picked up.
Warning
Please note that this equipment is not designed for
making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to
emergency services.
Cleaning
Clean the handset and base (or charger) with a damp (not
wet) cloth, or an anti-static wipe.
Never use household polish as this will damage the
product. Never use a dry cloth as this may cause static
shock.
Technical Information
How many telephones can I have?
All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to calculate
the number of items which may be connected to any one
telephone line. Your Telstra Call Guardian 301 has a REN
of 0,2. A total REN of 3 is allowed. If the total REN of 3 is
exceeded, the telephones may not ring. With different
telephone types, there is no guarantee of ringing, even
when the REN is less than 3.
General information
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