Telstra bigpond velocity, Руководство пользователя

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action indicator ligHt suggested action
alarm
Red Please contact Telstra Support
update
Red Please contact Telstra Support
update Flashing
Green
This indicates an update is in progress. Please wait for the
download to complete (the light will go off) and check your
equipment again.
optical Off Has the fi bre optic cable connection from the street
been damaged? For example, a fallen branch may have
damaged the cable. If you think this may be the case, do
NOT try to remove it or repair the cable yourself. Contact
Telstra Support immediately (see Telstra’s Ongoing
Support at the end of this guide).
troublesHooting tips troublesHooting tips
cHeck nbn ntd and nbn connections
If the BigPond Velocity ® Home Network Gateway WAN indicator light indicates there is
no connection to the NBN NTD or the internet, then you may need to check your NBN
connection:
• Check the cable is securely attached to the WAN port of the BigPond Velocity Home
Network Gateway.
• Check the cable is securely connected to the correct UNI-D port of the NBN NTD.
Your Telstra technician will have written the port number on the inside cover of this
guide. If your service is still not working, you’ll now need to check the NBN NTD indicator
lights as follows.
nbn ntd
The table below shows how the lights should appear. If the lights are not as described,
please re-boot your equipment (as outlined above). If this does not fi x the problem, please
contact Telstra Support (see Telstra’s Ongoing Support at the end of this guide).
poWer
Solid green
alarm
Green
optical
Solid or fl ashing green
update
Off
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still Having a problem?
If, after following the tips in this guide, your
Telstra fi bre services are still not working
correctly, please contact Telstra Support.
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For further information on the NBN
NTD indicator lights, see the appendix
at the end of this guide.