51
Help
Cannot access your messages
from another phone
• Have you changed the remote
access security PIN code? See page
46.
• Always keep a note of the new PIN
code in a safe place.
• Has remote access been disabled?
To enable remote access, page 45.
No Calling Number Display
number / name displayed
• Have you subscribed to Telstra’s
Calling Number Display service? See
page 29.
• The caller may have blocked their
number.
• An exact name / number match was
not found in your phonebook.
Check that you have stored the
complete number including area
code.
TecHelp line 1300 369 193
Call the Helpline:
• if you are having difficulties using
your Telstra 8850.
• if you need replacement batteries or
mains power lead.