1 Introducing the Call Controller ™
The Telos Call Controller ™ is intended for use with Telos third- generation Talkshow
Systems such as the TWOx12 ™ and Series 2101 ™. The Call Controller offers similar
functionality to the Telos Desktop Director ™ with a reduced footprint and cost. The call
controller uses an external Telephone for local telephone functions. This telephone
connects to the "Telephone Set" connector of the Call Controller.
Just like the Desktop Director ™, the Call Controller has large buttons and our exclusive
Status Symbol ™ icons, for smooth and easy control of your Talkshow system. And also
like the Desktop Director, it can be operated in either of two modes:
•
Producer Mode
(Screener) - In this mode the function of the Call Controller is to
switch lines to the attached phone for talking and screening. A line currently on the
attached phone can be dropped, placed on hold (normal hold), or placed on
Screened Hold.
•
Talent Mode
(on- air line control) - In this mode, the Call Controller is used to place
lines on one of the Talkshow System's two hybrids. The left column of buttons
control the line(s) on the "Caller 1" hybrid, while the right column controls the
line(s) to be placed on the "Caller 2" hybrid.
The current mode is shown by illumination of the appropriate LED at the top of the
Controller.
2 Operation
The basic operation of the Call Controller™ is identical to the operation of the Telos
Desktop Director™, see your Telos Talkshow System manual for details. The biggest
difference is that the functions associated with the Desktop Director's built- in telephone
are, instead, controlled by the telephone attached to the Call Controller; for example,
ringer and handset volume.
A few other functions that required the Desktop Director's LCD screen have been
replaced by keyboard "shortcuts" on the Call Controller's keypad. The system will accept
these keyboard shortcuts only when no lines are selected and the system is idle, to avoid
accidentally placing lines on air, or losing callers. Each Shortcut is a <*> followed by
several digits. The digits used for each shortcut also serve to spell a word, as a mnemonic
to help in recalling the shortcut.
These shortcuts and corresponding mnemonics are outlined below, and are also listed
on the bottom of the Console Director for convenient operator reference.
•
Mode Selection
- These two commands change between
Talent
and
Producer
mode.
The current mode is displayed by two green LEDs near the top of the Call
Controller.
•
*77638237 (*PRODUCER)
•
*825368 (*TALENT)
•
Unit ID
- When software, such as Assistant Producer 3.5, is used to control the
functions of a Call Controller the user must know the current system ID for that Call
Controller. This ID number generally does not change, however it may change if the
system is reconfigured, or Call Controllers (or other system control surfaces) are
moved between systems. To view the current ID use the following shortcut:
