TeleWell TW-EA515, Руководство пользователя, Страница: 67 / 73

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I. Ensure that the SSID and the encryption settings are exactly the same to the
Clients.
II. Move the TW-EA515 ADSL router and the wireless client into the same room,
and then test the wireless connection.
III. Disable all security settings such as WEP , and MAC Address Control .
IV. Turn off the TW-EA515 ADSL router and the client, then restart it and then
turn on the client again.
V. Ensure that the LEDs are indicating normally. If no, make sure that the AC
power and Ethernet cables are firmly connected.
VI. Ensure that the IP Address, subnet mask, gateway and DNS settings are
correctly entered for the network.
VII. If you are using other wireless device, home security systems or ceiling fans,
lights in your home, your wireless connection may degrade dramatically. Keep
your product away from electrical devices that generate RF noise such as
microwaves, monitors, electric motors …
B. What can I do if my wireless client can not access the Internet?
I. Out of range: Put the router closer to your client.
II. Wrong SSID or Encryption Key: Check the SSID or Encryption setting.
III. Connect with wrong AP: Ensure that the client is connected with the correct
Access Point.
i. Right-click on the Local Area Connection icon in the taskbar.
ii. Select View Available Wireless Networks in Wireless Configure . Ensure
you have selected the correct available network.
iii.
Reset the TW-EA515 ADSL router to default setting
C. Why does my wireless connection keep dropping?
I. Antenna Orientation.
i. Try different antenna orientations for the TW-EA515 ADSL router.
ii. Try to keep the antenna at least 6 inches away from the wall or other
objects.
II. Try changing the channel on the TW-EA515 ADSL router, and your Access
Point and Wireless adapter to a different channel to avoid interference.
III. Keep your product away from electrical devices that generate RF noise, like
microwaves, monitors, electric motors, etc.
5 What to do if I forgot my encryption key?
1. Go back to advanced setting to set up your Encryption key again.
2. Reset the TW-EA515 ADSL router to default setting
6 How to reset to default?
1. Ensure the TW-EA515 ADSL router is powered on
2. Find the Reset button on the right side
3. Press the Reset button for 8 seconds and then release.
4. After the TW-EA515 ADSL router reboots, it has back to the factory default settings.