General information
General information
19
The smart--
phone turns off
immediately after
turning on
• It is possible that the battery is very low. In this
case, the system automatically prevents the complete
discharge to avoid loss of information and stored data.
Before you make an attempt to switch the device on
again, charge it for at least 5 minutes and do not plug the
power adapter off from the wall outlet during operation.
The battery
discharges quickly
• You may use programs that require a large
expenditure of power. The largest power-draining
operation is video playback.
• Try to set screen brightness lower.
• Install the latest firmware.
• The battery is discharged quicker when operating at
low temperatures.
Troubleshooting guide
The following information will help you identify and eliminate common problems
of hardware and software of the device with which you may encounter. If you
experience the following symptoms you should first try to resolve them yourself,
using the given recommendations. In case the advice given will not help, contact
your support personnel or an authorized service center.
Problem
Reason and solving
Power, start-up
The smartphone
cannot be turned
on
• Check the battery; if it is discharged, attach the power
adapter and wait for at least 5 minutes.
• Press and hold the power button on the device for at
least 5 seconds.
• If the battery is charged, connect the power adapter
and repeat the procedure again.
• If the unit does not turn on even after charging, please
contact support or an authorized service center.
