4.1.6 Adjusting the Handset Volume
Activate the handset by picking it up. With the handset
active, press the up or down arrow key to raise or lower
handset volume to the desired level.
4.2 Placing a Phone Call
There are various ways of initiating a phone call:
1. Lift the handset, listen for dial tone, and dial the phone
number, using the keypad.
2. Press the
SPEAKER
key. An available line will be activated,
and you will hear dial tone. Dial the desired number.
As soon as the IP-PBX recognizes a valid phone number, the
call is placed.
4.3 Receiving a Phone Call
When there is an incoming call, the ringer sounds.
To answer the call, do one of the following:
1. Pick up the handset and begin your conversation.
2. Without removing the handset, press the
SPEAKER
key,
and speak in the direction of the base microphone.
To reject the call, simply press the
FLASH
key.
To end the phone call, simply hang up the handset, or press
the
SPEAKER
key (if the speakerphone was used).
4.4 Using Mute
To prevent the other party on the line from hearing what is
being said on your end of a phone call, you may use the mute
function of the phone. To use Mute:
1. Press the
MUTE
key; the
MUTE
LED will illuminate.
2. To disengage Mute, press the
MUTE
key again.
While in Mute mode, you will be able to hear the other party,
but they will not hear you.
4.5 Using Hold
To place a call on Hold, press the
HOLD
key. The line will
remain engaged, but neither party will be audible to
each other. The active line’s LED will flash slowly while
Hold is activated.
To disengage Hold, and return to the call, press the
HOLD
key again.
4.6 TRANSFERRING A CALL
Note: This feature will not be valid unless it is enabled.
The ND2210S can transfer an ongoing call to another phone
on the same network if this feature is enabled through web
portal configuration.
To transfer a call:
1. Press the FLASH key; this will place the call on hold and
activate the second line.
2. Dial the number or extension of the party to whom you
wish to transfer the call.
3. When the party answers, explain that the call is being
transferred, then hang up. The call will be transferred.
Note: Alternatively, it is not necessary to wait for the third
party to answer before transferring a call. To make a “blind
transfer,” simply hang up while the other party’s phone is
ringing, and the third party will pick it up as any other
incoming call.
4.7 Redialing the Last Number
Lift the handset (or press
SPEAKER
) and press the
REDIAL
key.
The last number you dialed will be redialed.
4.8 Pre-Dialing a Phone Number
Before lifting the handset from the cradle, or pressing the
SPEAKER
key to get a dial tone, a phone number can be
pre-dialed. Simply dial the phone number by pressing the
number keys on the keypad, then lift the handset (or press
the
SPEAKER
key) and the number will be dialed. You will
hear DTMF touch tones as audible confirmation of the
number being dialed.
4.9 DTMF Signaling
Telephone systems use DTMF
(Dual Tone Multiple Frequency)
signaling for various functions, most prominently as audible
feedback to confirm the dialing process. Tones are
generated when the number keys are pressed. In addition
to dialing a phone number, DTMF signaling can be used
for various purposes when a call is in progress, such as for
entering an extension number, responding to voice prompts
by automated telephone answering systems, entering
passwords, PINs, account numbers, etc.
5. Advanced Features of the SIP ND2100 Series
Advanced features of the SIP ND2100 series include:
• Call Forwarding
• Call Waiting
• Speed Dialing
• Conference Calls
• Voice Mail
This section will explain these features.
5.1 Using Call Forwarding
T
his feature must be enabled and configured through
the configuration portal. If this process has been
completed (as described in subsection 3.2.5), incoming
calls can be automatically forwarded to the preset
forwarding phone number.
5.2 USING CALL WAITING
Note: This feature will not be valid unless it is enabled
through web portal configuration.
If this feature was enabled through web portal configuration
as described in subsection 3.2.5., you hear the call waiting
tone during a call, on a single line phone model (ND2105S,
ND2110S, ND2105 and ND2110S), press FLASH to answer the
second call. The first call is automatically placed on hold. To
switch between calls, press FLASH again.
5.3 Speed Dialing
Speed dialing is useful for frequently-dialed numbers. Speed
dial keys are loacted above the dial pad. Numbers up to
thirty-two (32) digits in length may be stored.
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