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  Important Tips

 

y

When starting up the modem do not press any of its buttons. Wait for a broadband 
connection to be established first.

 

y

Many issues with a broadband connection can be resolved by turning the modem 
off for 30 seconds. It can take up to 5 minutes for the connection to re-establish.

 

y

Customers with computers running Microsoft Windows should reboot their 
computers at the same time they reboot their modem.

 

y

Operate the modem on a flat surface and ensure the modem is not covered  
by anything and is ventilated at all times.

 

y

ADSL broadband customers should:

 

y

Not use telephone extension cables with the modem as these cause speed 
and stability problems.

 

y

Use the ADSL filter supplied with this modem when setting up as old filters 
can cause speed and stability problems.

 

y

If you want to network additional devices using the ethernet LAN ports, you 
require one ethernet cable for each device.

 

y

WiFi signal strength and range is dependent on physical and environmental factors 
outside of Telecom’s control. The following tips will help you optimise your WiFi 
signal:

 

y

Dense obstacles such as walls, floors, ceilings, hot water cylinders,  
aquariums etc limit WiFi performance and range.

 

y

Do not place the modem near electronic devices such as microwave ovens, 
cordless phones or wireless transmitters like baby or room monitors.

 

y

Do not place the modem in an enclosed space such as a cupboard, under or 
behind a desk or large item of furniture.

 

y

To benefit from the speed offered by the 802.11n standard, it is recommended 
to connect using 802.11n wireless devices only. Connecting older 802.11b or 
802.11g wireless devices may slow down the speed of your whole WiFi network.

 

y

If you have WiFi coverage issues, you can purchase at your own expense, 
products such as WiFi range extenders.

 

y

Where possible place your modem up high for better WiFi performance.

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Содержание Let's Go

Страница 1: ...Let s go Let s go 14 0 03932 DEVICE Instruction Guide TG587n 125x160 CS4_16pp indd 1 6 11 12 4 12 PM ...

Страница 2: ...14 0 03932 DEVICE Instruction Guide TG587n 125x160 CS4_16pp indd 2 6 11 12 4 12 PM ...

Страница 3: ...and 5 5 Connect Computer 6 6 Power Up 6 7 Modem Light Check 7 8 ActivateYour Account 8 9 Connect UsingWiFi 9 10 Access Free Premium Services 11 11 Advanced Features 11 12 Factory Reset 12 13 ImportantTips 12 14 NotWorking 13 14 0 03932 DEVICE Instruction Guide TG587n 125x160 CS4_16pp indd 1 6 11 12 4 12 PM ...

Страница 4: ...t Up WPS Button See Step 9 2 3 x 10 100 LAN Ethernet Port 1 x Gigabit LAN Ethernet Port GigabitWAN Port for fibre connections Hardware Reset Button See Step 13 Power Socket USB 2 0 Socket On Off Switch Rear Front WiFi On Off Button on by default See Step 9 1 14 0 03932 DEVICE Instruction Guide TG587n 125x160 CS4_16pp indd 2 6 11 12 4 12 PM ...

Страница 5: ... connection only 2 Equipment Check Let s check everything is here Important information for the set up of your wireless network Please do not dispose and keep in a safe place Network Name SSID TELECOM123456 Wireless Key Password 1234ABCDEF ADSL Cable TechnicolorTG587nV3 Modem 14 0 03932 DEVICE Instruction Guide TG587n 125x160 CS4_16pp indd 3 6 11 12 4 12 PM ...

Страница 6: ...b browser Due to the length of the cables supplied you must set up close to the fibre termination port Once your fibre broadband is working you can unplug the ethernet cable and use the modem s wireless WiFi network Connect one end of the red tipped Fibre Ethernet Cable into the redWAN port in the modem and the other end into the port labelled GE1 in the fibre ONT Chorus fibre ONT illustrated When...

Страница 7: ...o a phone socket Filters remove interference on your phone lines and improve your broadband service You can purchase additional filters fromTelecom on 0800 22 55 98 or from most electronics retailers a Connect the ADSL filter to the phone socket Do not use phone extension cords as they harm broadband stability and speed b If you use a telephone fax machine etc at the same phone socket connect that...

Страница 8: ...thernet port Look for the LAN symbol on your computer it looks like this 6 Power Up Connect the Power Supply to the modem power socket and the other end into an electrical power outlet and turn both on It is important to use the power supply that came with your modem Failure to do so may result in physical damage to the modem Ethernet Cable 14 0 03932 DEVICE Instruction Guide TG587n 125x160 CS4_16...

Страница 9: ...r If the POWER light is off check that your power socket and the modem are switched on If the BROADBAND light is off or flashing y y With a fibre broadband connection y y Check step 3 y y If after checking the BROADBAND light remains off or flashing contact the Telecom Broadband helpdesk on 0800 22 55 98 y y With an ADSL2 connection y y Check step 4 y y If after checking the BROADBAND light remain...

Страница 10: ...e Connecting If you are unable to connect to the Internet turn your modem off for 30 seconds then power on again At the same time restart your computer Open a web browser and try again If your broadband service is still not working please contact theTelecom Broadband Helpdesk on 0800 22 55 98 8 2 NewTelecom Accounts IfyouareanexistingTelecomcustomerskipthisstep When you are successfully connected ...

Страница 11: ...ess device using the device s WiFi connection manager or wizard Before starting ensure 1 The WiFi Button light on the front of the modem is GREEN If not press theWiFi Button light to turnWiFi on 2 The connecting device hasWiFi turned on 3 Your computer s operating system and the wireless network drivers are up to date Many wireless issues are caused by out of date operating systems and drivers 4 I...

Страница 12: ...me you connect 6 If the details are correct you will connect and beWiFi capable Telecom has step by stepWiFi set up assistance for MicrosoftWindows Apple Mac Apple iPhone Google Android and Blackberry powered devices at www telecom co nz wifisetup 9 2 WiFi Connection usingWPS WiFi Protected Set Up This modem supportsWPS which is a simple method of connecting a wireless device to the modem The conn...

Страница 13: ...out the most common broadband connection and e mail problems This simple tool helps you stay connected The Broadband Assist tool is available for all MicrosoftWindows XP Vista 7 and 8 powered computers Visit www telecom co nz bbassist to find our more Don t forget to register for the Broadband Usage Meter so you can keep track of how much data you ve used at any time during the month Visit www tel...

Страница 14: ...uire one ethernet cable for each device y y WiFi signal strength and range is dependent on physical and environmental factors outside ofTelecom s control The following tips will help you optimise yourWiFi signal y y Dense obstacles such as walls floors ceilings hot water cylinders aquariums etc limitWiFi performance and range y y Do not place the modem near electronic devices such as microwave ove...

Страница 15: ...insert a paper clip into the Reset hole and press down for 10 seconds then release 2 The modem will reset and then restart It may take up to 5 minutes for your broadband connection to be re established 3 After a reset you must manually reconnect eachWiFi device and redo any customisations 14 NotWorking If you have any difficulties Visit www telecom co nz help for a wide range of help topics Call t...

Страница 16: ...TPM03834 08 12 DSL37110980 14 0 03932 DEVICE Instruction Guide TG587n 125x160 CS4_16pp indd 14 6 11 12 4 12 PM ...

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