TeleCare Novo Careline, Руководство пользователя

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1.8
MAKING AN EMERGENCY CALL
If the operator cannot hear the caller they will still know where the call is coming from. The Vibby Fall Sensory does
NOT pick up voice, the microphone is in the Novo unit and is very sensitive but will not work if the caller is outside
their home. The Control Centre can increase the volume if the caller has difficulty hearing.
An emergency call can be made at any time of the day or night.
1. Press the red button on the Novo base unit or Press the Vibby Fall
Sensor.
2. The Novo will start to make an emergency call. You will hear a series
of tones as the unit dials through to the monitoring centre. It will take
40 seconds or so to connect.
3. The call will be answered by the Control Centre and an operator will
speak…
“You’re through to Telecare24 how can I help you?”
4. A two-way conversation can be held with the user.
or