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Appendix A Technical Information

A.1 Troubleshooting

The following table can help you solve problems when installing the router. If you cannot solve the issue, contact
your dealer for more information.

Problem

Solution

None of the LEDs light up on
the device.

Check the power supply to the device (power supply cable, main power outlet).

The LAN LEDs do not light up in
green.

Check the Ethernet cable and the network connection.

LED

A

remains OFF.

Check that the SIM card has been inserted correctly,

or

Check that the SIM PIN is correct,

or

Check that the antenna is properly installed (been screwed in correctly),

or

Get your technical service to verify that the device is in the optimum position.

A.2 Updating the software

The Teldat H2 Automotive router can be updated to new releases. Please contact your dealer for further details on
new releases.

There are several ways to update one of our routers. For further information, please see manual “Teldat Dm748-I
Software Updating”.

The software required to update one of our routers is supplied in a format known as distribution. This consists of a
single file containing all the files needed to update your device, as well as in-depth information on the contents of the
files.

The Teldat H2 Automotive router incorporates independent modules for the Wireless WAN interface. Generally, the
firmware for the modules is independent from the router software. There is an UPGRADE file for each Wireless LAN
module. Please ask you distributor for the correct upgrade file (according to the module in your device). The Cellular
Interface manual (Teldat Dm 781-I) explains how to upgrade the module.

A.3 Connecting to the device

There are two ways to access the CLI:

• Through the AUX connector.

• Through the Telnet protocol.

A.3.1 Connecting through the local console (AUX connector)

Teldat H2 Automotive has a DB9 female connector on the rear panel known as AUX., which provides access to the
device’s CLI or operates as an asynchronous serial port. The behavior of this interface must be pre-configured. By
default, this interface is configured in local console mode. This section only focuses on the local console mode.

Teldat S.A.

Technical Information

Teldat H2 Automotive Router

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Содержание H2 RAIL

Страница 1: ...Teldat H2 Automotive Router Installation Manual Copyright Teldat Dm687 I Version 1 4 03 2020 Teldat S A Teldat S A Manual Teldat H2 Automotive Router 1 ...

Страница 2: ...A offers no warranty whatsoever for information contained in this manual Teldat S A is not liable for any direct indirect collateral consequential or any other damage connected to the deliv ery supply or use of this manual Manual Teldat S A 2 Teldat H2 Automotive Router ...

Страница 3: ... 3 1 1 Front panel 4 3 1 2 Rear panel 5 3 2 Mounting options 7 3 2 1 Assembly Recommendations 7 3 2 2 Outline drawing 8 3 3 Power source 8 3 3 1 Connecting the power cable to the vehicle 8 3 3 2 Connecting the power cable to the device 9 3 3 3 Cable features 10 3 3 4 Configuring power management 10 3 3 5 Deactivating power management 10 3 3 6 Activating power management 10 3 3 7 Deactivating On Of...

Страница 4: ...8 6 3 WEEE information 28 6 4 REACH 29 6 5 EC declaration of conformity 29 6 6 CE marking 29 6 7 National restrictions 30 6 8 Operating frequency 30 6 9 FCC statement 30 6 9 1 Federal Communications Commission Interference 30 6 10 IC statement 30 6 10 1 CAN ICES 3 A NMB A 30 Appendix A Technical Information 31 A 1 Troubleshooting 31 A 2 Updating the software 31 A 3 Connecting to the device 31 A 3 ...

Страница 5: ...ce 35 A 5 4 GPS interface 35 A 5 5 Wireless LAN interface 35 A 5 6 Configuration interface 36 A 5 7 Power supply 36 A 5 8 Dimensions and weight 36 A 5 9 Environmental specifications 37 Appendix B Radio Information 38 B 1 RF LTE specifications 38 B 2 RF GSM WCDMA specifications 39 B 3 WIFI specifications 40 Teldat S A Table of Contents Teldat H2 Automotive Router iii ...

Страница 6: ...ins information on The features available on Teldat H2 Automotive routers Technical specifications Power supply requirements The LEDs and connectors on the device Troubleshooting 1 5 What is not in this manual This manual does not contain any information relative to the software or configuration of the device For configuration instructions please consult the relevant manuals for the different prot...

Страница 7: ...I GPS Note The manufacturer reserves the right to make changes and or improvements to any and all parts of the software and hardware of this product and to modify the specifications of this manual without prior no tice The images showing the front and rear panels of the device are for information purposes only The ac tual device may differ slightly from what is shown 1 About this Guide Teldat S A ...

Страница 8: ...nents and Power Supply on page 4 2 1 2 Hardware monitoring The Teldat H2 Automotive router hardware is monitored through the LEDs on the rear panel which provide visual information on what is happening in the device status of hardware components connection data flow etc For further information on the LED panel please see the section on Components on page 4 in the following chapter Teldat S A 2 Tel...

Страница 9: ...modem C LAN 1 4 4 port Gigabit Ethernet Switch D Eth WAN WAN Gigabit Ethernet E On Off switch F Rst Reset button For further information on how the reset button works please read the relevant chapter G WPS Wireless Protected Setup This allows for easy and secure configuration of the Wi Fi network parameters For further information please see the Teldat Dm771 I Wireless LAN Interface manual In addi...

Страница 10: ...red ON Connected to 1000 M Steady Is not transferring data Blinking Transferring data 3 1 2 Rear panel The following figure shows the rear panel Fig 2 Rear panel The rear panel components are as follows Rear panel components Item Description A Functional earthing Usually not connected B 12 24 DC Power source connection C LEDs On Illuminated indicator showing whether the device is switched on or no...

Страница 11: ...ated Interface Status Description A Wireless WAN channel 0 cellular1 1 Monochrome green OFF Interface is unavail able not installed or not re gistered ON Registering or re gistered and connected to the SIM carrier network Steady Is not transferring data Blinking Transferring data B Wireless WAN channel 1 cellular2 1 Monochrome green OFF Interface is unavail able not installed or not re gistered ON...

Страница 12: ...dations We recommend that the device is mounted on a horizontal surface and that it is screwed to this surface using the bracket slots For the mounting to be secure we recommend using the following screws For sheet metal installation use 8 self drilling screws For tapped holes use M4 machine screws Warning If the screws are not properly anchored the strain of the cables connected to the router cou...

Страница 13: ... distract him her Avoid knocks and or strong vibrations during operation storage and transport The device should be mounted in accordance with accepted aftermarket practices and materials Warning The electric current in power cables telephone lines and communication cables is dangerous To pre vent electric shocks before installing handling or opening the equipment covers connect and discon nect th...

Страница 14: ...to the vehicle should be UL Listed and comply with the regulations of the country where the installation takes place The cabling should be separated from other vehicle wiring and should be routed away from sharp edges The power supply cable goes from the fuse panel to the router along the vehicle wall ALWAYS inside the vehicle cabin and NOT crossing the vehicle s firewall protection 3 3 2 Connecti...

Страница 15: ...s off The purpose of this slight delay is to keep the device from disconnecting during short stops This feature is configured using the internal micro switches SW1 However the duration of the delay has to be set using the configuration command The micro switches are located in the device as shown in following figure Fig 7 Power management switch 3 3 5 Deactivating power management Micro switches S...

Страница 16: ... host location Physical location of the router hostname Assign a name to a device ignition off powerdown timer Configure the time to router power down after car ignition off inactivity timer Configure the maximum inactivity time login Configure login options password Configure the device access password pool Number of bytes assigned to each memory pool schedule restart Allows to configure router r...

Страница 17: ...h disabled 3 4 Protection fuse The Teldat H2 Automotive router family has an internal protection fuse incorporated with the aim of preventing damage to the device and the surrounding area The following image shows where the protection fuse is located F1 3 Components and Power Supply Teldat S A 12 Teldat H2 Automotive Router ...

Страница 18: ...e features of the reset button are described below 3 5 1 Rebooting the device If you press the RST button once the device is running normally it will restart 3 5 2 Default configuration The RST button allows you to reboot the device to its factory default settings by following these steps With the device switched off press and hold down the RST button and switch on the router using the ON OFF swit...

Страница 19: ...g this switch for other types of ports Fig 11 LAN switch ports 4 Note During booting and BIOS mode only the LAN 1 connector is available Warning The equipment is intended to be installed by Service Personnel and only handled by qualified person nel If not the device may be damaged and malfunction 3 6 2 WAN connection The Teldat H2 Automotive incorporates an Ethernet WAN 10 100 1000 BaseT port with...

Страница 20: ...g a 3G USB device USB connector The Teldat H2 Automotive has a USB HOST 2 0 Type A connector interface compatible with 3G USB modems The interface can be activated by purchasing the appropriate software license Fig 14 3G USB Connector Note To see the list of compatible external USB modems please visit http www teldat com 3 6 5 Connecting for configuration The Teldat H2 Automotive router has a DB9 ...

Страница 21: ...emove the antennas simply screw unscrew them into from the connectors labeled R1 R2 and R3 future use for Module 2 or C1 and C2 for Module 1 Installing antennas in the Teldat H2 Automotive is essential to improve the quality of the signal received and trans mitted by the Wireless WAN module GPRS UMTS HSDPA HSUPA HSPA LTE etc Note For optimum performance always install the WWAN antennas The Wireles...

Страница 22: ...interferences caused by radiofrequen cies RF For optimum coverage carry out the following instructions Whenever possible place the antenna where there are no physical obstacles Obstacles between the antenna and the base station degrade the wireless signal Place the antenna above ground level facing the nearest base sta tion The density of materials also affects the antennas Place them away from an...

Страница 23: ...ew its cable connector into the connector labeled GPS located on the front panel Fig 17 GPS Antenna connector The device supports active and passive GPS antennas LTE models labeled as LE or LA and passive only anten nas HSPA models labeled as H Note For the GPS to operate correctly the router must have a valid SIM card installed 3 Components and Power Supply Teldat S A 18 Teldat H2 Automotive Rout...

Страница 24: ...rd 1 or SIM Card 2 Having 2 SIM trays allows you to carry out some special configurations For example when installing two SIMs one can act as backup to the other To execute this type of configuration and given that each SIM requires different con figuration parameters you must first define which tray is going to be associated to which SIM Warning This device is compatible with 1 8 V and 3 V SIMs D...

Страница 25: ...eturn the tray to its original position 5 While pressing on the tray push the fastening toward the LOCK arrow so that the card is securely held Fig 19 Instructions on how to insert the SIM in the internal tray External SIM The procedure to insert the SIM card in the external SIM tray is as follows first place the device so you can see the panel that contains the tray and then carry out the followi...

Страница 26: ...Fig 20 Instructions on how to insert the SIM in the external tray Teldat S A 4 Installing the SIM card Teldat H2 Automotive Router 21 ...

Страница 27: ... and only one or no cellular modules Fig 21 Option 1 with two WiFi modules One two or no cellular modules and one WiFi module or none The first Cellular module is always in the main posi tion Fig 22 Option 2 with one two or no cellular modules 5 Teldat H2 Automotive module options Teldat S A 22 Teldat H2 Automotive Router ...

Страница 28: ... 2W 1H n a cellular1 0 C1 No cellular1 0 H2 AUTO 1LA cellular2 0 R1 R2 Yes n a cellular2 0 H2 AUTO 2LA cellular2 0 R1 R2 Yes cellular1 0 C1 C2 Yes cellular1 0 H2 AUTO 1W 1LA cellular2 0 R1 R2 Yes n a cellular2 0 H2 AUTO 1W 2LA cellular2 0 R1 R2 Yes cellular1 0 C1 C2 Yes cellular1 0 H2 AUTO 2W 1LA n a cellular1 0 C1 C2 Yes cellular1 0 H2 AUTO 2W n a n a n a Interface assignment II Label WiFi Module...

Страница 29: ... 1LA n a n a American LTE 1 LTE 2 4 5 13 17 25 H2 AUTO 2LA n a n a American LTE 2 LTE 2 4 5 13 17 25 H2 AUTO 1W 1LA wlan0 0 W1 W2 n a American LTE 1 LTE 2 4 5 13 17 25 1 802 11n H2 AUTO 1W 2LA wlan0 0 W1 W2 n a American LTE 2 LTE 2 4 5 13 17 25 1 802 11n H2 AUTO 2W 1LA wlan0 0 W1 W2 wlan2 0 R1 R2 American LTE 1 LTE 2 4 5 13 17 25 2 802 11n H2 AUTO 2W wlan0 0 W1 W2 wlan2 0 R1 R2 WIFI 2 802 11n 5 Te...

Страница 30: ...formation Brand Teldat Manufacturer Teldat S A Country Spain Postal Address Isaac Newton 10 Parque Tecnologico de Madrid 28760 Tres Cantos Madrid Spain International Phone 34 91 807 65 65 Teldat S A 6 Compliance Teldat H2 Automotive Router 25 ...

Страница 31: ...ting B C 4 3 2 2 3 0 0 D 3 0 4 3 E 3 4 32 0 3 1F G 8 H 9 8 8 99 7 I H86 8 8 6 8 8 6 H 9 H 6 H8 9 G 8 9 9 J 6 9 6 KL M KN M 6 9 O P Q R Q 5 S N 5 S 6 T 4 0 5 S O P R U V 4 1F L 9 6 5 S O P Q R Q W 5 S X 9 5 S O P Q R Q W 5 S 6 Compliance Teldat S A 26 Teldat H2 Automotive Router ...

Страница 32: ... 5 S WH _ 9 5 S H 98 N8 _ H H 9 8 6 H 8 5 S N8 _ H 6 8 a 5 S G H 5 S 8 6 8 8 ZX5N W 5 S W _ 5 S N 9 5 S N 9 9 5 S I _ 5 S 8_ ZX5N W _ 5 S L b I G 6 6 A A 9 9 6 A b I G 9 b I G 6 9 9 9 9 9 A 5 G A c 7 d E E 0 E 3 F F F01 1 E 2 F 0 0 e 0 E 4 f E E 4 E E 3 4 E E 3 F 4 E 3 0 0 E 4g Teldat S A 6 Compliance Teldat H2 Automotive Router 27 ...

Страница 33: ...n The waste container symbol with the X indicates that the device must be dis posed of separately from normal domestic waste at an appropriate waste disposal facility at the end of its useful life El símbolo del contenedor con la cruz que se encuentra en el aparato significa que cuando el equipo haya llegado al final de su vida útil deberá ser llevado a los centros de recogida previstos y que su t...

Страница 34: ...r Directive 2014 30 EU EMC Directive 2014 35 EU LVD Directive 2009 125 EC ErP Directive 2011 65 EU RoHS of the European Parliament Spanish ES Español Este dispositivo cumple con los requisitos esenciales y con las normas correspon dientes de las siguientesdirectivas Directiva 2014 53 UE RED o Directiva 2014 30 UE EMC Directiva 2014 35 UE LVD Directiva 2009 125 CE ErP Directiva 2011 65 UE RoHS del ...

Страница 35: ...pment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will have to bear the expense of hav ing it corrected Any changes or modifications not expressly app...

Страница 36: ...ate one of our routers is supplied in a format known as distribution This consists of a single file containing all the files needed to update your device as well as in depth information on the contents of the files The Teldat H2 Automotive router incorporates independent modules for the Wireless WAN interface Generally the firmware for the modules is independent from the router software There is a...

Страница 37: ...on A 3 2 Connecting through IP terminal LAN 1 4 connectors The Teldat H2 Automotive includes a default configuration that activates if the device has not been previously con figured The router s default configuration establishes the following IP address and mask IP Address 192 168 1 1 IP Mask 255 255 255 0 Note Some devices leave the factory with customized settings This personalization can mean t...

Страница 38: ...ded Start a Telnet session from the IP terminal to IP address 192 168 1 1 the Teldat H2 Automotive default address The default configuration does not ask for login credentials user password to access the console A 4 Connectors A 4 1 LAN connector RJ45 LAN RJ45 PIN FE Signals GE Signals 1 2 3 4 5 6 7 8 BI DA BI DA BI DB BI DB BI DA BI DA BI DB BI DC BI DC BI DB BI DD BI DD A 4 2 WWAN connectors PIN...

Страница 39: ...4 5 6 7 8 RxD TxD GND A 4 6 POWER supply connector PIN SIGNAL 1 2 3 4 IGNITION Functional Earth optional A 5 Technical specifications A 5 1 Architecture hardware PROCESSORS Freescale QorQ MEMORY 128 Mbytes in SDRAM STORAGE UNIT FLASH Memory 32 Mbytes Technical Information Teldat S A 34 Teldat H2 Automotive Router ...

Страница 40: ...R 2 3 RF SMA female per module ANTENNA Depends on the type of Wireless WAN interface Please see the antenna catalog for Cellular interfaces A 5 4 GPS interface STANDARDS NMEA FREQUENCY 1 575 42 MHz CONNECTOR RF FME male ANTENNA Active 3 3 V max 80 mA Passive A 5 5 Wireless LAN interface STANDARDS 802 11n a b g 2x2 FREQUENCY 2 4 GHz 5 GHz SPEED 802 11a 6 9 12 18 24 36 48 and 54 Mbps 802 11b 1 2 5 5...

Страница 41: ...DC Absolute minimum 10 8 V DC Absolute maximum 36 V DC INPUT CURRENT 2 A 12Vdc FUSE 3 15 A 250 V AC Type FSF MAXIMUM POWER With a WWAN module installed 12 W With a WWAN WIFI module installed 15 W With two WWAN WIFI modules installed 19 W ACC IGNITION Input voltage 12 24 V DC Current 7 mA 12Vdc 14mA 24Vdc Control Levels ON the same level as the INPUT VOLTAGE 12 or 24 V DC OFF GND or not connected C...

Страница 42: ...5 9 Environmental specifications TEMPERATURE Operating 0 ºC to 50 ºC RELATIVE HUMIDITY ON 8 to 85 non condensing OFF 5 to 90 non condensing Teldat S A Technical Information Teldat H2 Automotive Router 37 ...

Страница 43: ... 2170 MHz 23 dBm 1 dB Band 3 Tx 1710 1785 MHz Rx 1805 1880 MHz 23 dBm 1 dB Band 7 Tx 2500 2570 MHz Rx 2620 2690 MHz 22 dBm 1 dB Band 8 Tx 880 915 MHz Rx 925 960 MHz 23 dBm 1 dB Band 20 Tx 832 862 MHz Rx 791 821 MHz 23 dBm 1 dB Technology UMTS WCDMA HSDPA HSUPA HSPA DC HSPA Bands Frequencies Conducted Transmit Power Band 1 Tx 1920 1980 MHz Rx 2110 2170 MHz 23 dBm 1 dB Band 2 Tx 1850 1910 MHz Rx 193...

Страница 44: ...ly with the local regulations Technology UMTS WCDMA HSDPA HSUPA HSPA DC HSPA Bands Frequencies Conducted Transmit Power Band 1 Tx 1920 1980 MHz Rx 2110 2170 MHz 23 dBm 1 dB Band 2 Tx 1850 1910 MHz Rx 1930 1990 MHz 23 dBm 1 dB Band 5 Tx 824 849 MHz Rx 869 894 MHz 23 dBm 1 dB Band 6 Tx 830 840 MHz Rx 875 885 MHz 23 dBm 1 dB Band 8 Tx 880 915 MHz Rx 925 960 MHz 23 dBm 1 dB Technology GSM GPRS EDGE Ba...

Страница 45: ...Hz 802 11b 2400 2497 MHz 802 11g 2400 2497 MHz 802 11n 2 4 GHz 2 4 2 5 GHz Operating 802 11a n USA Canada 24 non overlapping channels Major Europe Countries 19 non overlapping channels Japan 19 non overlapping channels China 5 non overlapping channels 802 11b USA 11 channels Europe Countries 13 channels Japan 14 channels 802 11g n USA 11 channels Europe Countries 13 channels Japan 13 channels Outp...

Страница 46: ... 150 5 350 GHz Band 15dBm at MCS0 8 1 9 2 10 3 11 4 12 5 13 MCS6 14 12dBm at MCS7 15 5 470 5 725 GHz Band 15dBm at MCS0 8 1 9 2 10 3 11 4 12 5 13 MCS6 14 12dBm at MCS7 15 5 725 5 825 GHz Band 14dBm at MCS0 8 1 9 2 10 3 11 4 12 5 13 12dBm at MCS6 14 10dBm at MCS7 15 HT40 5 150 5 350 GHz Band 13 15dBm at MCS0 8 1 9 2 10 3 11 4 12 5 13 MCS6 14 11 13dBm at MCS7 15 5 470 5 725 GHz Band 13 15dBm at MCS0...

Страница 47: ... 10 12dBm at MCS7 15 Radio Information Teldat S A 42 Teldat H2 Automotive Router ...

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