Telco Depot TD100 SERIES, Руководство пользователя

Страница: 2 / 71

- 1 -
TABLE OF CONTENTS
C
C
C h
h
h a
a
a p
p
p t
t
t e
e
e r
r
r 1
1
1 S
S
S a
a
a f
f
f e
e
e t
t
t y
y
y N
N
N o
o
o t
t
t i
i
i c
c
c e
e
e ............................................................................................ - 3 -
C
C
C h
h
h a
a
a p
p
p t
t
t e
e
e r
r
r 2
2
2 B
B
B r
r
r i
i
i e
e
e f
f
f I
I
I n
n
n t
t
t r
r
r o
o
o d
d
d u
u
u c
c
c t
t
t i
i
i o
o
o n
n
n ..................................................................................... - 4 -
2.1 Brief introduction of TD100 ....................................................................................... - 4 -
2.2 Hardware Structure ..................................................................................................... - 5 -
2.2.1 Back Panel
..................................................................................................... - 5 -
2.2.2 Front Panel
.................................................................................................... - 5 -
2.2.3 Hardware:
...................................................................................................... - 6 -
2.2.4 Environmental Requirements:
.................................................................... - 6 -
2.2.5 Packing List
................................................................................................... - 6 -
C
C
C h
h
h a
a
a p
p
p t
t
t e
e
e r
r
r 3
3
3 B
B
B a
a
a s
s
s i
i
i c
c
c C
C
C o
o
o n
n
n f
f
f i
i
i g
g
g u
u
u r
r
r a
a
a t
t
t i
i
i o
o
o n
n
n ................................................................................. - 7 -
3.1 Preparation Before Operation...................................................................................... - 7 -
3.2 Before Making a Call .................................................................................................. - 7 -
3.2.1 Login IP PBX
................................................................................................. - 7 -
3.2.2 Basic Configuration
...................................................................................... - 9 -
3.2.3 Time Based Rules ...................................................................................... - 12 -
3.3 Outbound Call ........................................................................................................... - 12 -
3.3.1 Trunks ........................................................................................................... - 12 -
3.3.4 Outbound Routes ........................................................................................ - 15 -
3.4 Inbound Call .............................................................................................................. - 17 -
3.4.1 Inbound Routes ........................................................................................... - 17 -
3.4.2 IVR ................................................................................................................ - 19 -
3.4.3 IVR Prompts ................................................................................................ - 19 -
3.4.4 Ring Groups ................................................................................................ - 21 -
3.5 Blacklist .................................................................................................................... - 22 -
3.5.1 Pickup Call ................................................................................................... - 23 -
3.6 On The Call ............................................................................................................... - 23 -
3.6.1 Call Parking ................................................................................................. - 23 -
3.6.2 Transfer ........................................................................................................ - 24 -
3.6.3 Conference .................................................................................................. - 24 -
3.7 Settings before leaving office .................................................................................... - 26 -
3.7.1 Follow Me ..................................................................................................... - 26 -
3.7.2 VoiceMail ...................................................................................................... - 27 -
3.8 Call Queue .................................................................................................................... - 29 -
3.8.1 Create Agent ................................................................................................ - 29 -
3.8.2 Agent Registration ...................................................................................... - 31 -
3.8.3 Agent Log Off .............................................................................................. - 32 -
C
C
C h
h
h a
a
a p
p
p t
t
t e
e
e r
r
r 4
4
4 A
A
A d
d
d v
v
v a
a
a n
n
n c
c
c e
e
e d
d
d ............................................................................................... - 33 -
4.1 Options ...................................................................................................................... - 33 -
4.2 VoiceMail .................................................................................................................. - 35 -
4.3 Music Settings ........................................................................................................... - 38 -