Tekvox TekFlex-12, Руководство пользователя

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TekFlex-
12 User’s Manual
38
www.TEKVOX.com
Revised 12-14-15
8. Troubleshooting & Maintenance
Problems Causes Solutions
Loss of color or no video
signal at output The connecting cables may
not be connected correctly
Check whether the cables
are connected correctly
and in working condition.
No HDMI signal output in
display while local input is
working normally
Loose cable connection
Reconnect the devices and
make sure they
’re well
contacted.
The display doesn
’t
support the resolution
Set output resolution to
other supportive ones or
Auto.
No Video Splash screen on
output devices
Poor quality of the
connecting cable Change for another cable
of good quality.
Input source not displaying
Reconnect the devices and
make sure they
’re well
contacted.
Cannot control the device
via front panel buttons Front panel buttons are
locked Send
“/%Unlock;” to
unlock.
Cannot control TekFlex-12
by control device (e.g. a
PC) through RS232 port
Wrong RS232
communication parameters
Make sure the RS232
communication parameters
are correct.
TekFlex-12 is broken
Send it to authorized
dealer for repairing.
Static becomes stronger
when connecting the video
connectors
Bad grounding
Check the grounding and
make sure it is connected
well.
If your problem persists after following the above troubleshooting steps, seek further
help from authorized dealer or our technical support.