
6
Troubleshooting
The rugged design and the user-friendly interface of the meter should make it unusual for the
installer or operator to refer to this section of the manual. If the meter is not working as expected,
refer to the recommendations below.
6.1
Troubleshooting Tips
Symptom
Check/Action
No display or faint display
Check input signal connections.
Perform hard reset by shorting S+ and S- terminals.
Rate display unsteady
Increase filter setting in
Advanced
menu.
Meter displays error
message during
calibration (SpAn
eRROR
)
Check signal connections.
Verify minimum input span requirements
Meter flashes
99999 or -9999
Check input signal is within scaled range of 99999 and -9999.
Display stuck displaying
Maximum or Minimum
Press Menu to exit Max/Min display readings.
Display response is too slow Check filter setting to see if it can be lowered to LO or OFF.
If the display locks up or
the meter does not
respond at all
Perform hard reset by shorting S+ and S- terminals.
Backlight does not appear.
Backlight is intended for viewing assistance in dim lighting
conditions. It may not be noticeable under good lighting
conditions.
Check connections are as shown in Figure 3 or Figure 4 on page
12.
Other symptoms not
described above
Call Technical Support for assistance.
Through-window
buttons do not
respond
Service menu was selected, or mechanical button was pushed.
The through-window buttons will be re- enabled automatically
60 seconds
after the last button push.
If slide switch on connector board is in Lock position, switch to
Unlock.
Sunlight can interfere with the sensors. It is recommended to shield
the window from sunlight while operating the buttons by standing
so as to block direct sunlight.