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68
EN
Problem
Possible reasons
Solutions
Steam leakage from lid.
The sealing gasket is not
properly installed.
Remove the sealing gasket,
clean it and reinstall it in the
correct position.
The sealing gasket is dirty.
Remove the sealing gasket,
clean it and reinstall it in the
correct position.
The sealing gasket is
damaged, or the edge of the
cooking pot is damaged.
Send the appliance to an
Approved Service Centre for
repair.
Food is uncooked
Solid/liquid ingredients ratio
is incorrect.
Try again by following
precisely the quantities of
the recipe.
No electricity from the power
supply.
Check your home electric
circuit.
E0 displayed on the
digital screen.
Pressure switch is faulty.
Send the appliance to an
Approved Service Centre for
repair.
E1 displayed on the
digital screen.
The temperature sensor
is faulty.
Send the appliance to an
Approved Service Centre for
repair.
E2 displayed on the
digital screen.
The lid is not properly
positioned for your cooking
program. Each program
requires a specific lid position.
Check and adjust the lid
position required by your
cooking program, refer to the
cooking programs table in
part 6 of this manual. Restart
your program once the lid
is correctly positioned. If
the issue remains, send the
appliance to an Approved
Service Center for repair.
: www.tefal.com
This product is repairable by TEFAL/T-FAL*, during and after the guarantee period.
Accessories, consumables and end-user replaceable parts can be purchased, if locally available, as described on the
TEFAL/T-FAL internet site www.tefal.com
The Guarantee** :
TEFAL/T-FAL guarantees this product against any manufacturing defect in materials or workmanship during the guarantee period
within those countries*** as stated in the attached country list, starting from the initial date of purchase or delivery date. The
international manufacturer’s guarantee covers all costs related to restoring the proven defective product so that it conforms to
its original specifications, through the repair or replacement of any defective part and the necessary labour. At TEFAL/T-FAL’s
choice, an equivalent or superior replacement product may be provided instead of repairing a defective product. TEFAL/T-FAL’s
sole obligation and your exclusive resolution under this guarantee are limited to such repair or replacement.
Conditions & Exclusions :
TEFAL/T-FAL shall not be obliged to repair or replace any product which is not accompanied by a valid proof of purchase. The
product can be taken directly in person or must be adequately packaged and returned, by recorded delivery (or equivalent method
of postage), to a TEFAL/T-FAL authorised service centre. Full address details for each country’s authorised service centres are listed
on TEFAL/T-FAL website (www.tefal.com) or by calling the appropriate consumer Service centre set out in the attached country
list. In order to offer the best possible after-sales service and constantly improve customer satisfaction, TEFAL/T-FAL may send
a satisfaction survey to all customers who have had their product repaired or exchanged in a TEFAL/T-FAL authorised service
centre. This guarantee applies only for products purchased and used for domestic purposes and will not cover any damage which
occurs as a result of misuse, negligence, failure to follow TEFAL/T-FAL instructions, or a modification or unauthorised repair of the
product, faulty packaging by the owner or mishandling by any carrier. It also does not cover normal wear and tear, maintenance
or replacement of consumable parts, or the following:
- using the wrong type of water or consumable
- mechanical damages, overloading
- ingress of water, dust or insects into the product (excluding appliances with features specifically designed for insects)
- damage as a result of lightning or power surges
- scaling (any de-scaling must be carried out according to the instructions for use)
- accidents including fire, flood, etc
- damage to any glass or porcelain ware in the product
- professional or commercial use
- damages or poor results specifically due to wrong voltage or frequency as stamped on the product ID or specification
Consumer Statutory Rights :
This international TEFAL/T-FAL guarantee does not affect the Statutory Rights a consumer may have or those rights that cannot
be excluded or limited, nor rights against the retailer from which the consumer purchased the product. This guarantee gives a
consumer specific legal rights, and the consumer may also have other legal rights which vary from State to State or Country to
Country. The consumer may assert any such rights at his sole discretion. ***Where a product purchased in a listed country and
then used in another listed country, the international TEFAL/T-FAL guarantee duration is the period for the country of usage, even
if the product was purchased in a listed country with a longer guarantee duration. The repair process may require a longer time if
the product is not locally sold by TEFAL/T-FAL in the country of usage. If the product is not repairable in the new country of usage,
the international TEFAL/T-FAL guarantee is limited to a replacement by a similar or alternative product at similar cost, where
possible. *TEFAL household appliances appear under the T-FAL brand in some territories like America and Japan. TEFAL/T-FAL are
registered trademarks of Groupe SEB.
Please keep this document for your reference should you wish to make a claim under the guarantee.
**For Australia only:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
**For India only:
Your Tefal product is guaranteed for 2 years. The guarantee covers exclusively the repair of a defective product, but at TEFAL’s
choice, a replacement product may be provided instead of repairing a defective product. It is mandatory that the consumer, to
have his product repaired, has to log a service request on the dedicated Smartphone application TEFAL SERVICE APP or by calling
TEFAL Consumer Care Center at
1860-200-1232, Opening hours Mon-Sat 09 AM to 06 PM
. Products returned by Post will not be
covered by the guarantee. As a proof of purchase consumer needs to provide both this stamped guarantee card and tax invoice.
TEFAL/T-FAL* INTERNATIONAL LIMITED GUARANTEE
