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MANUFACTURER'S WARRANTY
: www.tefal.com
With a strong commitment to the environment, most of T-fal products are repairable during and after the
warranty period. Before returning any defective products to the point of purchase, please call T-fal consumer
service directly at the phone number below for repair options. Your help to sustain the environment is
appreciated!
The Warranty
This product is guaranteed by T-fal for 1 year against any manufacturing defect in
materials or workmanship, starting from the initial date of purchase.
The manufacturer's warranty by T-fal is an extra benefit which does not affect
consumer's Statutory Rights.
The T-fal warranty covers all costs related to restoring the proven defective product so
that it conforms to its original specifications, through the repair or replacement of any
defective part and the necessary labor. At T-fal’s choice, a replacement product may be
provided instead of repairing a defective product. T-fal’s sole obligation and your
exclusive resolution under this warranty are limited to such repair or replacement.
Conditions & Exclusions
The T-fal warranty only applies within USA, Canada & Mexico, and is valid only on
presentation of a proof of purchase. The product can be taken directly in person to an
authorized service centre or must be adequately packaged and returned, by recorded
delivery (or equivalent method of postage), to a T-fal authorized service centre. Full
address details for each country’s authorized service centre are listed on the T-fal website
(www.tefal.com) or by calling the appropriate telephone number listed below to request
the appropriate postal address.
T-fal shall not be obligated to repair or replace any product which is not accompanied
by a valid proof of purchase.
This warranty will not cover any damage which could occur as a result of misuse,
negligence, failure to follow T-fal instructions, use on current or voltage other than as
stamped on the product, or a modification or unauthorized repair of the product. It also
does not cover normal tear and wear, maintenance or replacement of consumable parts,
and the following:
- using the wrong type of water or consumable;
- scaling (any de-scaling must be carried out according to the instructions for use);
- ingress of water, dust or insects into the product;
- mechanical damages, overloading;
- damages or bad results due to wrong voltage or frequency;
- accidents including fire, flood, lightning, etc;
- professional or commercial use;
- damage to any glass or porcelain ware in the product.
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