26
Troubleshooting
If it is not possible to establish the cause of the problem, seek the assistance of an
approved T-FAL Service Center www.t-fal.com
Problems
Possible causes
Solutions
There is no steam.
The appliance has not
been turned on.
Check that your appliance is properly
plugged in, a beep sound is emitted. Then
press the Set/Off button, the light
indicator on the front must illuminate. Set
the steam output.
The hose hes been
obstructed.
Check that the hose is not bent or twisted.
The steam flow is
low.
Your steamer has a
build-up of scale
besause it has not been
rinsed out regularly.
See descaling process
(Cleaning paragraph)
The hose has been
obstructed.
Check that the hose is not bent or twisted.
The «Energy saving»
mode is activated.
Gently move the steam head to reactivate
the appliance.
Water runs through
the holes of the
steam head.
There is condensation in
the hose
Never use a steamer in the horizontal
position. Hold the hose vertically
outstretched and wait for water to flow
back into the steamer.
The steamer takes a
long time to heat
and/or ejects white
particles
Your steamer has a
build-up of scale besause
it has not been descaled
regularly.
See descaling process (Cleaning
paragraph)
A beep sound is
emitted.
There is no water in the
water tank.
Turn off the appliance and fill the water
tank.
The auto-off function is
activated.
There is water in water
tank, but the appliance
doesn’t detect it.
Gently move the steam head to reactivate
the appliance.
Replace water by tap water.
Clean up the two metal contacts located
in housing, under the water tank.
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