Convection gas oven rev. 0___________________________________ MODD. EKF 1111G E UD – EKF 1064G E UD
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13 Possible faults
Type of fault
Cause of the fault
Corrective action
The oven does not work
Non conforming connection to the power mains.
Check connection to the mains.
Mains voltage not present.
Restore power supply voltage.
Safety thermal device triggered
Contact a skilled technician.
Electronic board protection fuse (control panel)
blown.
Contact a skilled technician.
Excessive over-temperature on motor winding.
Heat sources too close to the oven.
Contact a skilled technician.
Cooking cycle set and
activated: the oven does
not work.
Door open or ajar.
Close the door properly.
Damaged door micro-switch/sensor.
Contact a skilled technician.
Production of
humidity/steam in cooking
chamber activated: no
water flows out of the inlet
pipes
Non conforming water mains connection
Non conforming pump connection.
Check connection to water mains or
pump connection.
Closed stopcock (solenoid valve)
Tank without water (pump)
Check the cock.
Check for water in the tank.
Obstructed water inlet filter
Clean the filter.
Damaged water inlet solenoid valve or pump
Contact a skilled technician.
Closed door: /water/steam
escapes through the
gasket.
Non conforming gasket assembly.
Check gasket assembly.
Damaged gasket
Contact a skilled technician.
Loosened handle mechanism (side opening door)
Contact a skilled technician.
The oven does not cook
evenly.
One of the motors is locked or turns at low speed
Contact a skilled technician.
The motor does not reverse direction.
Contact a skilled technician.
Resistor not powered or damaged
Contact a skilled technician.
Lamp in the cooking
chamber does not work.
Damaged lamp.
Replace the lamp.
Lamp not correctly tightened
Ensure the lamp is correctly tightened.
Damaged lamp power supply unit
Contact a skilled technician
14 Possible alarms
Type of alarm
Cause of the alarm
Corrective action
The temperature display reads “Er1”
Cooking chamber probe-electronic
board connection interrupted
Check connection to the electronic
board
Damaged cooking chamber probe
Contact a skilled technician
The temperature display reads “- - - “
Core probe-electronic board
connection interrupted
Check connection to the electronic
board
Damaged needle-shaped core probe
Contact a skilled technician
The temperature display reads “Er3”and
a buzzer goes off which may be silenced
by pressing key
.
Although cooking may continue, the
cause of the fault causing the oven's
electronic board to overheat must be
eliminated
Damaged cooling motorfan
Contact a skilled technician
Forced aeration vents on the oven
casing obstructed
Free the obstructed vents
Heat sources too close to the oven
Eliminate heat sources
The temperature display flashes “Hot”
The operating oven automatically
switches off and a buzzer goes off for
30 seconds.
The oven may only be restarted when
the electronic board has cooled down
completely
Damaged cooling motorfan
Contact a skilled technician
Forced aeration vents on the oven
casing obstructed
Free the obstructed vents
Excessive heat sources too close to
the oven
Eliminate heat sources
Intermittent buzzer alarm from steam
generator control unit (no water in the
steam generator).
Non conforming water mains
connection
Check connection to the water mains
Closed stopcock
Check the cock
Obstructed water inlet filter
Clean the filter
Damaged water inlet solenoid valve
Contact a skilled technician
Water level probe damaged by
limescale
Contact a skilled technician
