User Guide
31
HELP AND ADVICE
Problem
Probable cause
The DVD player will
not power up.
Ensure that the plug is connected to the mains socket and switched on.
Replace the fuse in the plug.
Disc does not play.
Check that the disc has been correctly loaded, label facing up.
Check that the format of the disc is supported. If it is a DVD, ensure that
it is Region 2.
No picture.
Ensure that the DVD player and television are powered on.
Check that the cables are fi tted securely.
Ensure that the television has the AV channel or equivalent selected.
Try a disc that you know plays.
No sound.
Check that the volume has not been set low on the television.
Check that the cables are fi tted securely.
The picture quality is
poor.
Check that the disc surface has not been damaged.
Try cleaning the disc (see next page).
Check that the cables are fi tted securely.
Some functions do
not work (e.g. Angle,
Search etc.)
Refer to the DVD packaging. Not all functions are available.
No response to remote
control.
Remote control not aimed correctly.
Front panel remote control sensor obstructed.
Remote control batteries inserted incorrectly.
Remote control batteries exhausted.
If none of the above suggestions seem to work, try switching your DVD player off and then on
again. If this does not work, contact either your supplier or a qualifi ed repair technician. Never
attempt to repair your DVD player yourself.
Telephone: 0845 456 6767
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