5.1.2.2 - Handling
Cases (non-limited) for voiding of warranty:
• Diverse damages caused by shock or falling during handling after delivery from the factory.
• Deterioration of the device caused by handling which does not conform to the instructions in the
manual.
• Degradation of the device following activation in a time frame of less than 1 hours after the
device has been laying down or inclined.
5.1.2.3 - Placement
Cases (non-limited) for voiding of warranty:
• Placement of the device in a place prone to freezing or bad weather.
• Placement of the device which does not conform the instructions in the manual.
• Installation of the device on a floor or surface which does not support the weight of the device.
• Installation of the device in a room with an area of less than 20m² without ducts for air intake and
air evacuation.
• Improper leaning or inclination of the device which does not allow for proper condensate run-off.
Fees caused by access difficulties are not the responsibility of the manufacturer.
5.1.2.4 - Electrical connections
Cases (non-limited) for voiding of warranty:
• Defective electrical connections that do not conform to the current national norms.
• Failure to comply with connection schematics outlined in the installation manual.
• Electrical supply that is significantly over or under the required voltage.
• Failure to comply with sections on supply cables.
• Absence of insufficiency of electrical protection on the device (fuse/breaker/grounding/etc.).
• Damages caused by deactivating the aquastat of the electrical backup and/or the heat pump.
5.1.2.5 - Hydraulic connections
Cases (non-limited) for voiding of warranty:
• Inversion of hot / cold water connections.
• Water pressure higher than 7 bars.
• Absence, incorrect assembly or blocking of the pressure-relief valve.
• Lack of pressure-relief valve on the cold water entry line of the device.
• Installation of a pressure-relief valve that does not conform to the current national norms.
• Use of a previously used pressure-relief valve.
• Opening the plumbing of the pressure-relief valve.
• Abnormal corrosion due to incorrect hydraulic connection (direct iron/copper contact) without a
sleeve (cast iron, steel or insulating material).
• External corrosion due to improper sealing of the piping or a defect in the condensate
evacuation system.
• Improper connection of condensate recovery system.
5.1.2.6 -Accessories
•
The warranty does not cover defects resulting from:
- The installation of an accessory that does not conform to our recommendations.
- The installation of an accessory other than those from our suppliers.
5.1.2.7 - Maintenance
Cases (non-limited) for voiding of warranty:
• Non-maintenance of the device and in particular, failure to replace the anode in time.
• Non-maintenance of the pressure-relief valve resulting in excessive pressure.
• Non-maintenance of:
-
The
evaporator.
- The condensate evacuation system.
• Abnormal scaling of:
- The heating elements.
- The safety components.
• Use of spare parts not originating from the manufacturer.
• Body and housing subjected to exterior force.
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