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Chapter 6 Troubleshooting

6.2

Possible Problems

This section describes problems that may occur when using the printer, and their causes and
solutions.

Possible Problems

The printer will not turn on.

The media is not feeding.

Nothing is printed on the media.

The printed image is blurred.

A streak appears on the printed
image.

Causes

The power cord is disconnected.

The AC outlet is not functioning
correctly.

The fuse has blown, or the
circuit breaker has tripped.

The media is not loaded
properly.

The printer is in an error
condition.

The media is not loaded
properly.

The ribbon is not loaded
properly.

A print head is not installed
properly.

The ribbon and media are not
matched.

The print density fine
adjustment value is too low.

The ribbon and media are not
matched.

The print head is not cleaned.

There is a problem with the print
head.

Solutions

Plug in the power cord.

Make sure that power is
supplied using another electric
appliance.

Check the fuse or breaker.

Load the media properly.

Resolve the error in the
Message Display. (See Section
6.1 for more detail.)

Load the media properly.

Load the ribbon properly.

Install the printer head properly.
Secure the print head by turning
the Head Lever to the LOCK
position

Select an appropriate ribbon for
the media type used.

Increase the print density fine

adjustment value.

Select an appropriate ribbon for
the media type used.

Clean the print head using the
supplied Thermal Head Cleaner.

In System Mode, print out the
slant line patterns for all four
colors. Then perform the print
head check. If the check is
successful, just clean the print
head. If any problem is detected,
replace the print head.

Содержание CB-426-T3-QQ

Страница 1: ...TEC Two Color Printer CB 426 T3 QQ Owner s Manual ...

Страница 2: ...facturer for compliance could void the user s authority to operate the equipment This ClassAdigital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada for CANADA only CAUTION 1 This manual may not be copied in whole or in part without prior ...

Страница 3: ...manual turn off the power unplug the machine then contact your authorized TOSHIBA TEC representative for assistance This symbol indicates warning items including cautions Specific warning contents are drawn inside the symbol The symbol on the left indicates a general caution This symbol indicates prohibited actions prohibited items Specific prohibited contents are drawn inside or near the symbol T...

Страница 4: ... objects into the machines through the ventilation slits as this may cause fire or electric shock If the machines are dropped or their cabinets damaged first turn off the power switches and disconnect the power cord plugs from the outlet and then contact your authorized TOSHIBA TEC representative for assistance Continued use of the machine in that condition may cause fire or electric shock Do not ...

Страница 5: ...ower switches and disconnect the power cord plugs from the outlet and then contact your authorized TOSHIBA TEC representative for assistance Continued use of the machine in that condition may cause fire or electric shock Ensure that the equipment is properly grounded Extension cables should also be grounded Fire or electric shock could occur on improperly grounded equipment When unplugging the pow...

Страница 6: ...ver cleaning or working inside it Keep the work environment static free Do not place heavy objects on top of the machines as these items may become unbalanced and fall causing injury Do not block the ventilation slits of the machines as this will cause heat to build up inside the machines and may cause fire Do not lean against the machine It may fall and cause injury Caremustbetakennottoinjureyour...

Страница 7: ...y Adjustment 19 2 7 Loading the Ribbons for Hot Release Ribbons 21 2 7 1 Ribbon Positions 21 2 7 2 Loading Procedure 21 2 8 Loading the Ribbons for Cold Release Ribbons 24 2 8 1 Precautions 24 2 8 2 Installing the Ribbon Plate 25 2 8 3 Installing the SP Ribbon Guides 26 2 8 4 Installing the Ribbon Tension Sheet 27 2 8 5 Loading the Cold Release Ribbons 28 3 Printing 29 3 1 Installing the Printer D...

Страница 8: ...e Transmissive Sensor 76 A1 3 3 Detection Area of the Reflective Sensor 77 A1 3 4 Effective Print Area 77 A1 4 Ribbon 78 Appendix 2 DIP Switches 79 A2 1 DIP Switch A 80 A2 2 DIP Switch B 81 A2 3 Ribbon Near End Detection 82 Appendix 3 Quick Reference for Printing 83 Appendix 4 Message and LED 86 Appendix 5 System Mode 88 A5 1 Operation Panel 88 A5 2 Overview 89 A5 3 Self Diagnostic Test 91 A5 4 Pa...

Страница 9: ...Release Enhancement Kit is supplied as an accessory and allows the popular Cold Release Ribbons to be loaded Fine sharp color printing The printer utilizes two high resolution 305 dpi print heads and uses a variety of spot color ribbons for solid printing A variety of printer fonts and bar code fonts are built into the printer to help create a unique colored label Cost efficiency The automatic rib...

Страница 10: ...1 pc 24089500013 Fan Filter 2 sets FMBB0046401 Supply Shaft Holder 1 pc FMBD 0038901 Supply Roll Holder 2 pcs FMHD0007502 Ferrite Core 1 pc HGA 0068001 Used for RS 232C Power Cord 1 pc FBC B0030202 Feed Roller Brush 1 pc FMQB0047001 To be used exclusively for the Feed Roller Media Slide 1 pc FMCC 0032001 Black Screw 2 pcs HAA 0007002 Supply Shaft Holder Stand FMBB0047401 Unpacking Instructions 1pc...

Страница 11: ...te 2 pcs FMEB0116901 Mounting Screw 2 pcs FMDB 0079501 SP Ribbon Guide A 1 pc FMCB0095601 Ribbon Tension Sheet FMQC0035901 1 4 3 Options The following two options are available for the CB 426 T3 two color printer The CB 1204 QM Cutter Module which is used to cut media repeatedly The CB 1004 QM Ribbon Module to be used as a spare ribbon module 2 pcs Cutter Module Ribbon Module ...

Страница 12: ...sage Display LCD Top Cover Supply Roll Holder Supply Shaft Holder Supply Shaft Holder Stand Operation Panel Media Outlet Air Vents Cooling Fans Serial Interface Connector RS 232C Parallel Interface Connector Centronics Power Switch AC Power Inlet Expansion I O Interface Connector Media Sensor Adjuster Supply Shaft Holder Slots Harness Media Inlet The names of the parts or units introduced in this ...

Страница 13: ...r information about the Operation Panel POWER ON LINE ERROR FEED RESTART PAUSE Message Display LCD ON LINE LED Green POWER LED Red ERROR LED Green FEED Key RESTART Key PAUSE Key 1 5 5 Interior Pinch Roller Unit Pinch Roller Lever Media Pressure Plate Ribbon Module Head Lever Top Cover ...

Страница 14: ...s to the harness attached on the rear of the printer 2 First hook the lower parts of the Supply Shaft Holder into the lower two Supply Shaft Holder Slots on the rear of the printer Then fix the Supply Shaft Holder in place by tightening the screw To remove the Supply Shaft Holder from the printer just reverse the installation procedure 2 1 3 Supply Shaft Holder Filter Pad Filter Retainer Air Vents...

Страница 15: ...strated below connect the interface cable to either of the interface connectors depending on which interface cable will be used 3 Secure the cable with the clamps or screws 4 When using the serial interface cable attach the supplied ferrite core to the cable 5 Connect the interface cable to the interface connector on the computer Power Switch Serial Interface Connector Parallel Interface Connector...

Страница 16: ...e an electric shock or damage to the printer Please use the supplied power cord only Use of other cords may cause an electric shock or a fire 1 Be sure that both printer and computer are switched OFF o indicates OFF 2 Connect the supplied power cord to the AC Power Inlet of the printer 3 Plug the power cord in an outlet Power Switch AC Power Inlet ...

Страница 17: ...ck or damage to the printer Important When the printer is connected to the computer Turn ON the printer before turning on the computer Turn OFF the computer before turning off the printer 1 Turn on the printer indicates ON 2 4 1 Turning on the Printer 2 The ON LINE message appears on the Message Display The POWER LED illuminates green Then the ON LINE LED also illuminates green Note Just in case t...

Страница 18: ...th POWER and ON LINE LED s are illuminated CAUTION Do not turn off the printer while a label is being issued as this may cause a paper jam or damage to the printer Do not turn off the printer when the ON LINE LED is blinking as this may cause damage to the computer connected to the printer POWER ON LINE ERROR FEED RESTART PAUSE ON LINE 2 Turn off the power switch Power Switch ...

Страница 19: ...LEASE 3 Loosen the screw on the Supply Shaft Holder Stand 4 Fit the Supply Shaft Holder Stand to the Supply Shaft as illustrated below The Supply Shaft Holder Stand moves up or down so that the Supply Shaft is kept level Note The Supply Shaft cannot be kept level because of its weight as the printer becomes older So before loading the media adjust the Supply Shaft so that it can be kept level Supp...

Страница 20: ...Supply Roll Holder counterclockwise so that the claw is locked into the notch When inserting the Supply Roll Holder into the Supply Shaft more pressure should be applied when passing over the roller on the way to the end of the Supply Shaft Claw Notches Marks 9 Switch the Back Tension Selector depending on whether the media is rolled outside or inside Switch the Selector to A for the media rolled ...

Страница 21: ...gainst the Supply Shaft causing telescoping of the media supply roll Supply Shaft Labels Loading a roll of tags Supply Shaft Tags 12 Slide the Supply Roll Holder inside to the loaded media Supply Roll Holder CAUTION To remove the Supply Roll Holder outside turn it to disengage the claw from the notches Otherwise the claw or the notches may be damaged See Section 2 5 1 for more detail 13 Slide the ...

Страница 22: ...leading edge of media is cut straight before inserting the media into the printer as this may cause a media jam Important According to the media is loaded adjust the position of the media sensor See Section 2 6 for more detail Whenever the type of media is changed adjust sensitivity of the media sensor See Section 2 7 for more detail 17 Slide the Media Guides in the direction of the arrows below u...

Страница 23: ...media Media Media Outlet Print Head Blocks Media Guide Media Inlet Supply Roll Holder Side View of the Printer Media Media Print Head Blocks Pinch Roller Print Head Blocks Pinch Roller 19 Push down the Pinch Roller Unit until it is hooked Then push down the Pinch Roller Lever to the ROLLER LOCK position Note Push down the Pinch Roller Unit gently on the PUSH HERE label PUSH HERE Pinch Roller Lever...

Страница 24: ...ng Label Cut here Label This section contains more information concerning the care that should be taken when loading the media The figure below indicates the direction the Supply Roll Holder inside can be moved with the claws of the Supply Roll Holder locked into the notches 2 5 1 Additional Information Right Wrong The figure below indicates the direction the Supply Roll Holder outside can be move...

Страница 25: ... used to detect gaps by the transmission of light Which media sensor to adjust depends on the type of media loaded When the media with black marks on the BACK is loaded adjust the Black Mark Sensor reflective sensor position as follows 1 Open the Top Cover 2 Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit 3 Align the Media Guides to the width of the media 4...

Страница 26: ...o to Step 5 If the media with rectangular holes is loaded go to Step 6 5 Turn the Media Guide Knob and move the media sensor so that the gap between labels will pass under the sensor Media Sensor Media Guide Knob Gap detected here Sensor Label Gap Backing Paper Note 2 marked on the sensor indicates the Feed Gap Sensor position 6 Turn the Media Guide Knob and move the media sensor so that it is pos...

Страница 27: ...ack Mark Sensor Sensitivity Adjustment 1 Open the Top Cover 2 Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit 3 Insert the media with black marks into the Media Inlet so that the Black Mark Sensor can detect the WHITE part of the media 4 Lock the Pinch Roller Unit 5 Turn on the printer 6 Turn the Black Mark Sensor Adjusting Knob to the left most position 7 ...

Страница 28: ...complete Feed Gap Sensor Sensitivity Adjustment for Media with Rectangular Holes 1 Open the Top Cover 2 Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit 3 Insert the media with rectangular holes into the Media Inlet so that the Feed Gap Sensor can detect the PAPER part 4 Lock the Pinch Roller Unit 5 Turn on the printer 6 Turn the Feed Gap SensorAdjusting Kno...

Страница 29: ...otes Turn the Head Lever to the OPEN position completely or the Ribbon Module cannot be removed Do not bend drop or give any shock to the Ribbon Module Distortion of the Ribbon Module may cause poor print 3 Remove the two Ribbon Shafts from the Ribbon Module Remove the Ribbon Stopper from each Ribbon Shaft Ribbon Shaft Ribbon Stoppers Head 2 Front Head 1 Back HEAD LOCK OPEN Head Lever Ribbon Modul...

Страница 30: ... may occur Ribbon Feed Core Ribbon Shaft Ribbon Stoppers Ribbon Shaft 6 Unroll about 1 inch 30cm of the ribbon Place the Ribbon Module on the ribbon Ribbon Module Ribbon Winding Core Ribbon Ribbon Feed Core CAUTION Loading the ribbon upside down may cause damage to the print head as well as print failure 7 Insert the Ribbon Feed Core and then the Ribbon Winding Core on the Ribbon Module as illustr...

Страница 31: ...t into the end Ribbon Module Ribbon 9 Turn the Head Lever to the LOCK position to secure the Ribbon Module Take up any ribbon slack one more time by turning the Ribbon Winding Core 10 Load the other three ribbons in the same manner 11 Close the Top Cover Print Head Block 2 7 2 Loading Procedure Cont Ribbon Module Ribbon Winding Core ...

Страница 32: ... Quantity 2 pcs 2 pcs 6 pcs 1 pc 1 pc 2 pcs 2 pcs 2 8 1 Precautions 1 Depending on the operating temperature or print patterns ribbon wrinkles or blurred printing may occur To solve this problem adjust the print density as follows When the ribbons wrinkle decrease the print density When the blurred printing occurs increase the print density To change the print density see Section 3 7 2 for more de...

Страница 33: ... Plate flush against the groove as illustrated below When attaching the Ribbon Plate to the print head block make sure that the Head Positioning Plate makes full contact with the small rectangular groove Side View of Print Head Block and Ribbon Plate 4 Slide the Ribbon Plate down slightly and insert the pin into the hole on the back of the print head 5 After the pin is inserted slide the Ribbon Pl...

Страница 34: ...ides A and B in the reverse order of removal of the Guide Plates Guide Plate 2 8 3 Installing the SP Ribbon Guides SP Ribbon Guide A for Head 2 SP Ribbon Guide B for Head 1 Plastic Plate Small Plastic Plate Large Important The SP Ribbon Guide A with the small plastic film is exclusively for Head 2 The SP Ribbon Guide B with the large plastic film is for Head 1 ...

Страница 35: ...o the holes of the Ribbon Tension sheet and the aluminum frame Secure them with the three D 3x5 screws Note Do not reinstall the Ribbon guide Lever Ribbon Guide Lever Shaft and the D 3x6 screw because they are not used after the ribbon tension sheet has been installed Ribbon Cassette Aluminum Frame Ribbon Guide Level Ribbon Guide Level Shaft Sheet Fixing Plate Bosses D 3x6 D 3x5 A B Ribbon Tension...

Страница 36: ...or voltage may cause ribbon wrinkles or blurred printing Be sure to enter the proper value After attaching the Cool Release Enhancement Kit the Ribbon Settings need to change See Section 3 8 2 for more detail 1 Open the Testing property page on the computer click Ribbon Settings and open the Testing dialog 2 Click the Type down arrow and select Premium either 109mm or 68mm 3 The Ribbon Motor Volta...

Страница 37: ...n software using the CB 426 T3 printer driver You need an IBM PC AT compatible computer with Microsoft Windows 95 98 Windows NT Version 4 0 Workstation or Windows NT Version 4 0 Server Pentium 133MHz or greater recommended 16MB of available RAM or more 32MB recommended 10MB or more of available hard disk space This section has step by step procedures to install the TEC Printer Driver Version 6 4 b...

Страница 38: ... Agreement click Yes If it is not acceptable click No However the printer driver cannot be installed 6 Choose a destination folder to install COLOR To install it in C TEC_DRV COLOR click Next The installation of COLOR begins To install it in another destination click Browse 3 1 2 Installation Procedure Cont ...

Страница 39: ...ructed by the dialog box that appears on the screen Click OK to continue the set up 8 Setup Complete appears when the setup successfully completes Click Finish 9 Start the Windows Explorer Verify that the Color folder was created in the TEC_drv folder on the C drive 3 1 2 Installation Procedure Cont ...

Страница 40: ...Start button Choose Settings and click Printers The Add Printer icon appears 2 Double click the Add Printer icon and Add Printer Wizard is initiated Click Next to add the CB 426 printer 3 Choose whether the printer is used as Local Printer or Network Printer Then click Next 3 1 2 Installation Procedure Cont ...

Страница 41: ...Chapter 3 Printing 33 4 Click Have Disk 5 Type in C TEC_DRV COLOR and click OK 6 Choose CB 426 T3 from the printer list and click Next 3 1 2 Installation Procedure Cont ...

Страница 42: ...ou prefer to use 9 Select whether the printer will be used as the default printer for all applications Then click Finish 10 Finally make sure that the CB 426 T3 icon has been added in Printers Installation of the printer driver has been completed Notes TheECPPrinterportisrecommended Please refer to the user s manual of yourcomputerforfurtherinformation regarding the setting of the ECP Printer port...

Страница 43: ...ton Choose Settings and click Printers Choose the CB 426 T3 icon 2 On the File menu click Delete Please be sure that the CB 426 T3 icon is removed Note Remove the icon by right clicking the icon and choosing and clicking Delete Note Start uninstalling the printer driver afterclosingallapplicationprograms The printer driver is uninstalled now ...

Страница 44: ...lick Control Panel 2 Double click the Add Remove Programs icon 3 Add Remove Programs Properties appears Choose TOSHIBA TEC PRINTER COLOR and click Add Remove 4 The Confirm File Deletion dialog box appears Click Yes and the removal of the printer driver begins 3 1 3 Uninstalling the Printer Driver Cont 5 The printer driver is removed successfully Click OK ...

Страница 45: ... click Properties TEC CB 426 T3 Properties appears This section summarizes the main properties that can be specified to ensure the best printer performance Please refer to the later sections describing the property settings in detail 1 Click the Start button Choose Settings and click Printers ...

Страница 46: ...exported and viewed See Section 3 5 for more detail On the Stock property page print conditions including selection of the media sensor to be used the issue mode and fine adjustments can be specified See Sections 3 6 for more detail On the Options property page the transfer mode of graphics data and print density adjustments can be specified See Section 3 7 for more detail On the Testing property ...

Страница 47: ...size Click the Name down arrow to select a desired label size from the predefined label sizes 2 x 4 4 x 4 4 x 6 or User Defined Use Import Stock List to import previously defined label sizes from other compatible printer drivers Use Export Stock List to save defined label sizes to a file so they can later be imported into other printer drivers with this capability Note The setting made in this sec...

Страница 48: ...te them 2 Enter a new label stock name in Name 3 ChangeLabelSize WidthandHeight andExposedLinerWidth Left and Right Click OK to return to the Page Setup property page 4 Click Edit to change the label name label size or exposed liner size that is defined in Step 3 5 To delete a label size that you created select it in Name and click Delete When the confirmation dialog box appears click Yes Note Use...

Страница 49: ...omes out of the printer first Note Effects is not available for this version 3 3 3 Orientation Click Portrait 180 and the top of the print image comes out of the printer first Click Landscape 180 and images are rotated 90 clockwise from the portrait orientation The right edge of the print image comes out of the printer first Notes A preview will be shown as each option is selected The setting made...

Страница 50: ...the end of a print job Please note familiarity with application programs and commands is required Otherwise the printer may not function as desired Notes Whenthepagesetuporprintproperty changing using the application software under Windows 95 just in case any application occurs please do not mark the Enable User Commands checkbox The User Commands specified here can be saved in the file as the pre...

Страница 51: ...in the right column of the table below Note Regardless of whether the Set Check box is marked or not the shaded area will be enabled when saved as the preferred settings See Sections 3 6 5 and 3 7 2 for more detail See Section 3 3 1 3 3 3 3 3 4 3 4 1 3 4 3 3 6 1 3 6 2 3 6 3 3 6 4 3 6 5 3 7 1 3 7 2 Tab Page Setup Graphics Stock Options Settings Name Orientation User Commands Dithering Color Control...

Страница 52: ...Setup property page The Advanced Options screen appears 2 Click Export The Save Devices Settings File screen appears 3 Type the file name in File Name 4 Click Save The screen returns to Advanced Options 5 Click OK to return to the Page Setup property page The settings shown on the table are saved in the file 3 3 4 Miscellaneous Cont ...

Страница 53: ...he Page Setup property page The Advanced options screen appears 2 Click Import The Open Device Settings File screen appears 3 Select the saved file and click Open The screen returns to Advanced Options 4 Click OK to return to the Page Setup property page The saved settings take effect 3 3 4 Miscellaneous Cont ...

Страница 54: ...to specify a graphic image that will be printed on a label color control color registration and spot color setup Click the Graphics tab to open the Graphics property page 3 4 1 Dithering The CB 426 T3 two color printer is designed for spot printing Thus no dithering setting listed on the Graphic property page is reflected upon the print output Please note that the settings made in ColorAdjustment ...

Страница 55: ...e the black ribbon is loaded in Head 1 Back and the yellow one in Head 2 Front See Section 2 7 1 for more detail about the ribbon positions 1 Click Color Set up on the Graphics property page 2 Click the Color 1 down arrow to enter the ribbon color for Head 2 Front Since the yellow ribbon is loaded select Yellow from the color list Do not mark the Color 1 checkbox when Head 2 is not used Important ...

Страница 56: ...st Do not mark the Color 2 checkbox when Head 1 is not used 4 Click OK to complete the color setup If a desired color cannot be found in the color list click the Color 1 or 2 down arrow and select Custom to define the color similar to the ribbon color loaded in the printer Click Define Custom Colors and the Color screen appears 3 4 3 Color Setup Cont ...

Страница 57: ... the slider in the color gradient to change the luminescence Lum Finally click Add to Custom Colors and then click OK The defined color will be entered in Custom colors Click the custom color to be used and then click OK The customized color has been specified successfully 3 4 3 Color Setup Cont ...

Страница 58: ...d This section describes the procedure using Black as the reference color 3 Suppose the yellow needs to be more aligned to the reference color Click Align in Color 1 Yellow Align Color Yellow Black appears This section describes how to precisely align all colors Color Registration is factory adjusted However if any color is misaligned please perform the color registration procedures 1 Click Color ...

Страница 59: ...ck Black 3 4 4 Color Registration Cont 5 Look at the result carefully Determine which yellow bar is best aligned to black on X horizontal and Y vertical for each In this example X5 and Y5 are best aligned 6 In step 5 since X5 andY5 are best aligned click X5 in Horizontal X and Y5 in Vertical Y on Align Color Yellow Black If the yellow bars in both X andY are aligned enough to black go to Step 7 If...

Страница 60: ...ported Bar Fonts Only checkbox is marked only the bar fonts matching current head density are shown Click New or Edit The Edit Bar Code Font dialog appears When one of the bar fonts is selected and then New or Edit is clicked the bar font will be based on the selected one See Section 3 5 1 for more detail Click Delete and the selected bar font in Font Name will be deleted Click Import to import a ...

Страница 61: ...e representing the bar code will appear on the screen Note that the exact bar code itself is not shown on the screen Mark the Approximate Actual Width checkbox When a bar font is selected in the application software the estimated size is shown Click the Symbology down arrow to select the type of symbology Click the X Dimension down arrow to specify thickness of bars or cells depending on the selec...

Страница 62: ...Chapter 3 Printing 54 The bar fonts entered in the printer are shown in the application programs as below 3 5 1 Specifying a New Font Style Cont ...

Страница 63: ... space between labels label gap or width of a black mark in Label Gap If a proper value is not entered the print start position will be misaligned 3 6 2 Sensor 3 6 3 Label Gap Notes This measurement is ignored if None is specified in Sensor The setting made in this section can be saved in the file as a preferred setting for a particular print job See Section 3 3 4 for more detail See A1 3 2 and A1...

Страница 64: ...al is printed The cut interval option defaults to 3 In other words cutting is performed every third label The value in Interval can be changed by entering a new value Click the Print Speed down arrow and select either 6 inches 152 4mm s or 4 inches 101 6mm s Issue mode cut interval and print speed can be specified Note When selecting 90 for the orientation of the bar font select 4 inches sec Note ...

Страница 65: ...om what is defined in the Feed fine adjustment If there is a difference that is not permissible adjust the back feed distance This adjustment does not have any impact upon the print start position after the first label or tag In Cut Strip the cut position can be adjusted In Stop Position the stop position of the media after printing can be adjusted This allows the media to stop at the position so ...

Страница 66: ...transfer speed slows down 3 7 2 Print Density Adjustment Notes This setting may need to be changed depending on the computer configuration The setting made in this section can be saved in the file as a preferred setting for a particular print job See Section 3 3 4 for more detail Notes The setting made in this section can be saved in the file as a preferred setting for a particular print job See S...

Страница 67: ...ion 3 9 1 for further information Check Print Head Click Check Print Head to begin running the printer s built in head test Click the Head down arrow to select the print head to check Mark the Specify Range checkbox to specify the range for the print head check Click OK to start checking the print head If there are problems with the print head an error message will appear on the printer s Message ...

Страница 68: ...300 AB BRCB088300 AM BRCB088300 AC BRCB088300 AY BRCB068300 AB BRCB068300 AM BRCB086300 AC BRCB068300 AY BRBLK109A3 BRMAG109A3 BRCYN109A3 BRYEL109A3 BRBLK109D4 BRMAG109D4 BRCYN109D4 BRYEL109D4 BRBLK088D4 BRMAG088D4 BRCYN088D4 BRYEL088D4 BRBLK068D4 BRMAG068D4 BRCYN068D4 BRYEL068D4 Ribbon 0 Black 1 Magenta 2 Cyan 3 Yellow 0 Black 1 Magenta 2 Cyan 3 Yellow 0 Black 1 Magenta 2 Cyan 3 Yellow 0 Black 1 ...

Страница 69: ...on Interface cable is connected to the printer properly Top Cover is closed ON LINE is displayed on the printer s Message Display Media and ribbons are loaded properly Sensor position is adjusted correctly according to the media loaded Sensitivity of the media sensor is adjusted There are two ways to perform the print test Click Print Test Page on the General property page or Click Print Test Labe...

Страница 70: ...l created using Microsoft Word Pad follow the instruction in this example Note If another printer is selected click the Name down arrow and select the CB 426 T3 printer 1 On the File menu click Print 2 Make sure that TEC CB 426 T3 is selected in Name Click Properties ...

Страница 71: ...ustment See Section 3 7 for more detail When finished checking the property pages click OK to return to the Print dialog 4 Set Print range and Number of copies and click OK to start printing the label The ON LINE LED flashes when the printer is communicating with your computer The ON LINE LED illuminates while printing 5 This completes printing a sample label Note If the ERROR LED flashes or illum...

Страница 72: ...s can be displayed on one line There are three LED s on the Operation Panel LED POWER ON LINE ERROR Illuminates when The printer is turned on The printer is ready to print Any error occurs with the printer Flashes when The printer is communicating with your computer The ribbon supply is low orinanearendcondition There are three keys on the Operation Panel Note Use the RESTART key to resume printin...

Страница 73: ...a that was sent to the printer from the computer and has the printer return to an idle condition by the reset operation The printer is turned on standing by or printing To stop printing or clear the data sent from the computer press the PAUSE key The printer stops printing Press the RESTART key for 3 seconds or longer The data that was sent from the computer will be cleared and the printer returns...

Страница 74: ...lean the print head element using the supplied Thermal Head Cleaner 5 1 Cleaning 5 1 1 Print Head Platen CAUTION Do not allow any hard objects to contact the print head or platen as this may cause damage to them Do not use any volatile solvent including thinner and benzene as this may cause discoloration of the cover print failure or breakdown of the printer Do not touch the print head element wit...

Страница 75: ...ing the Feed Roller as it is a metal brush Pinch Roller Feed Roller Media Guides Feed Roller Brush 5 1 3 Fan Filters 1 Turn off the printer Unplug the power cord 2 Remove the Fan Filters Filter Pad Filter Retainer Air Vents Cooling Fans 3 Wash the Fan Pads with a neutral detergent Then squeeze the detergent out of the Filter Pads and dry them well CAUTION Reinstall the Fan Filters after drying the...

Страница 76: ...cloth Wipe dirt with a soft cloth moistened with a little water CAUTION Do not use any volatile solvent including thinner and benzene as this may cause discoloration or distortion of the cover Wipe anywhere the ribbon touches the ribbon module with a dry and soft cloth 5 1 5 Ribbon Modules Front Rear ...

Страница 77: ...aten Feed Roller and Pinch Roller Then reload the media properly Finally press the RESTART key 2 Turn the printer off and then on Then select the media sensor supporting the media that is loaded Finally resend the print job 3 Adjust the sensor position Then press the RESTART key 4 Turntheprinteroffandthenon Replace the loaded media to match the programmedsize orselectaprogrammed size that matches ...

Страница 78: ...er Unit properly Then press the RESTART key Turn off the printer and allow it to cool down about 3 minutes If this does not solve the problem call an authorized service representative Load a new ribbon Then press the RESTART key Replace the print head Then press the RESTART key Turn the printer off and then on If this does not solve the problem turn off the printer again and call an authorized ser...

Страница 79: ...on and media are not matched 2 The print head is not cleaned 1 The print head is not cleaned 2 There is a problem with the print head Solutions 1 Plug in the power cord 2 Make sure that power is supplied using another electric appliance 3 Check the fuse or breaker 1 Load the media properly 2 Resolve the error in the Message Display See Section 6 1 for more detail 1 Load the media properly 2 Load t...

Страница 80: ...Lever 4 Clean the Pinch Roller Unit as described in Section 5 1 2 Remove the jammed media from the print head block as follows 1 Open the Top Cover 2 Turn the Head Levers to the OPEN position Remove the Ribbon Modules 3 Lift the print head blocks 4 Remove the Guide Plates Then remove the jammed media 6 3 2 From the Print Head Block Pinrt Head Blocks Guide Plate 5 Clean the print head blocks using ...

Страница 81: ...e Top Cover 2 Turn the Head Lever to the OPEN position Remove the Ribbon Module containing the torn ribbon 3 Remove the ribbon torn from the Ribbon Module 4 Cut the torn parts off straight 5 Align the torn ribbon carefully and place a piece of tape completely across both cut ends 6 Reload the ribbon in the Ribbon Module 7 Wind the ribbon by hand a few times so that the torn part is not used for pr...

Страница 82: ...rk of DENSO CORPORATION CB 426 T3 QQ 100 to 120V 10 50 60Hz 3 5A 300W maximum during a print job 360mA 30W maximum during standby 40 F to 104 F 5 C to 40 C 25 to 85 RH no condensation 305dpi 12 dots mm Thermal transfer 4 inches sec 101 6mm sec 6 inches sec 152 4mm sec 2 in to 4 4 in 50mm to 110mm 4 in 100 0mm Batch with back feed Batch no back feed Cut Cut Mode is enabled only when the Cutter Modu...

Страница 83: ...00 mm 10 to 999 mm 130 to 170 µm 100 to 290 µm φ230 mm Rolled outside Rolled inside ID φ76 2 mm _ 0 3 as standard The ratio Label length to Gap length must be 3 1 or more In Cut Mode the minimum Pitch must be 30 mm or more The paper width for the label includes its backing paper As backing paper glassine 7K blue or equivalent must be used The backing paper to be used must have a transmission facto...

Страница 84: ... labels as illustrated below A1 3 2 Detection Area of the Transmissive Sensor The Transmissive Sensor detects a hole on a roll of tags as illustrated below Note This printer does not support a roll of tags with round holes Area to be detected Sensor Position Label Gap Label Min 12mm Min 2 0mm Min 6 0mm with the Cutter Module installed Sensor Movable within this range Image printed on this side Cen...

Страница 85: ...ea The figure below shows you the effective print area on the media Out of Print Range 4mm 4mm 101 6mm _ 0 2 Head Effective Print Range 110mm Max Media Width Out of Print Range Area detected Media Height 10mm to 1050mm Media Feed Direction Media Width including backing paper width Start Line 1 5 mm from the left edge of media Area detected 1mm 1mm 1mm Notes Printing quality in the shaded area is n...

Страница 86: ...on approved ribbons For information regarding TOSHIBA TEC approved ribbon please contact a sales representative Type Width Length Outside Diameter Spool Type 68mm 88mm and 109mm 300m φ 67mm max The table below shows you the correlation between ribbon width and media width backing paper not included Ribbon Width 68mm 88mm 109mm Media Width 50 to 65 mm 65 to 85mm 85 to 110mm ...

Страница 87: ...d to change a printer specification To enable a new specification please turn the printer off and then on The DIP switches A and B are located on the rear of the printer as illustrated below CAUTION Please turn off the printer when changing the DIP switch settings as this may cause an electric shock DIP Switch B DIP Switch A ...

Страница 88: ...sent to the PC Continues printing when the ribbon near end is detected The ribbon near end status is not sent to the PC Continues printing when the ribbon near end is detected The ribbon near end status is sent to the PC English German French Dutch Spanish Japanese Not used Not used Must be set to OFF Cutter Module Must be set to OFF Ribbon near end detected Language to display LCD error message N...

Страница 89: ...ower off time READY BUSY DTA No XON is output at the power on time No XOFF is output at the power of time XON XOFF READY BUSY XON is output at the power on time XOFF is output at the power of time XON XOFF XON is output at the power on time XOFF is output at the power off time Baud rate Stop bit length Data length Parity check Parity check effective when DIP SW 5 set to ON Data protocol No ON OFF ...

Страница 90: ... changed to specify how the printer operates when the ribbon is about to run out 1 When detecting that the ribbon is about to run out the ERROR LED flashes and the printer stops printing temporarily as if the PAUSE key were pressed Press the RESTART key to resume printing 2 When detecting that the ribbon is about to run out the ERROR LED flashes However the printer does not stop printing until the...

Страница 91: ...ne Adjustment Options TAB Print Density Adjustment Set Checkbox Graphics TAB Color Registration Button Align All Colors Button Testing TAB Ribbon Settings Button Ribbon Type Testing TAB Ribbon Settings Button Ribbon Motor Voltage Fine Adjustment Set Checkbox See Section 3 3 2 3 3 2 3 6 3 3 6 2 3 6 5 3 7 2 3 4 4 3 8 2 3 8 2 2 Issue Mode Settings Actions Specify the orientation Specify the print spe...

Страница 92: ...Command Specify bar code settings Path to the Property Page Options TAB Transfer Mode in Graphic Options Testing TAB Feed Button Testing TAB Cut Button Testing TAB Check Print Head Button About TAB License Button About TAB Version Button Regional Settings TAB Language in Language Selection Regional Settings TAB Units in Measurement System Page Setup TAB Advanced Options Button User Commands Page S...

Страница 93: ... information View the printer driver information Make the Sharing Settings Select the language to be displayed Select the measuring unit Specify the label stock only Label Size Select the orientation tag rotation Specify the number of copies to be printed out Specify the User Command Specify the device lines The Line Command is used Select the dithering pattern Specify whether to print in color or...

Страница 94: ...a has run out or the media is not loaded on the Supply Shaft Holder properly The ribbon has run out or has been torn A problem has occurred with the sensor that determines the torque for the ribbon motor Feed or printing was attempted with the print head open The print head is overheated The cover was opened in Online Mode Feed or printing was attempted with the print head open The Pinch Roller Un...

Страница 95: ...OWER ONLINE ERROR Printer Status LCD Messages LED Indication An error has occurred while writing to flash memory An erase error has occurred in formatting the flash memory Data cannot be stored because the flash memory is full The ribbon has run out There is a problem with the print head The Stacker is full Printing was attempted with the Stacker turned OFF A command error has occurred in analyzin...

Страница 96: ...ing after a pause condition or after clearing an error PAUSE RESTART FEED To start the menus in System Mode To print out the test results or samples To enable the value or option that you enter To scroll up down the menus in System Mode To select a desired value or option in System Mode Message Display LCD ON LINE LED POWER LED ERROR LED FEED Key RESTART Key PAUSE Key Important If System Mode is n...

Страница 97: ...N FEED ADJ 10 0mm CUT ADJ 11 0mm BACK ADJ 1 5mm STOP ADJ 288 0mm X ADJUST 50 0mm PRINT DENSITY HEAD1 3 HEAD2 0 HEAD ADJUST PRINT CONDITION ISSUE COUNT 5 PRINT SPEED 6 S SENSOR TRANS BACK FEED YES ADJUST X DIRECTION HEAD1 F0_ 0 HEAD2 _ F05 Y DIRECTION HEAD1 _ B00 HEAD2 _ B05 PRINTER PARA FONT CODE PC 850 CHECK ZERO FONT 0 CODE AUTO PULSE MOTOR AUTO EURO CODE B0 PM ADJUST PM ADJ 0 HEAD SELECT HEAD1 ...

Страница 98: ...te Press the RESTART key This moves back to the previous menu 1 DIAG V1 0 2 PARAMETER SET 3 TEST PRINT 4 RAM CLEAR The main menus can be navigated as follows While pressing the FEED and PAUSE keys at the same time turn on the printer Hold both keys until the 1 DIAG message appears in the display This is the start of the Self Diagnostic Test menu Press the FEED key This is the start of the Paramete...

Страница 99: ... Press the PAUSE key to start The printer starts the Self DiagnosticTest and prints out the result Print out the Maintenance Counter Parameter Settings When the Self DiagnosticTest result is printed the message returns to 1 DIAG Press the PAUSE key twice The printer is ready to print out the Maintenance Counter Parameter Settings Press the PAUSE key to start The printer starts printing out the Mai...

Страница 100: ... alignment in X direction HEAD 1 HEAD 2 Modifies the alignment in Y direction HEAD 1 HEAD 2 Initiates printouts of X Y direction fine adjustment Caliper shaped pattern Selection of the character code 0 font and Control code Adjustments for a pulse motor speed Selection of the print head to be used HEAD 1 HEAD 2 Selection of the ribbon type HEAD 1 HEAD 2 Selection of the Euro code Checking If There...

Страница 101: ...Media Feed Direction One Label One Label One Label 3 0mm 3 0mm 0 0mm 3 0mm 3 0mm Cut Position Cut Position Cut Position Media Feed Direction FEED ADJ 10 0mm CUT ADJ 11 0mm Cut Position 20 0mm to 20 0m Back Feed Distance 9 9mm to 9 9mm BACK ADJ 1 5mm Print Stop Position 30 0mm to 300 00mm 0 0mm 3 0mm 3 0mm Print Start Position Home Position after Feed Print Start Position Home Position after Back F...

Страница 102: ...he value press the PAUSE key Adjust the print density of the color for Head 2 After selecting the value press the PAUSE key When the values for both colors are entered press the PAUSE key The message returns to 2 PARAMETER SET Notes Use the FEED key for lighter density or the RESTART key for darker density The acceptable print density values are 50 to 50 The print density value is 0 at shipment fr...

Страница 103: ...X Y Direction Alignment Test 6 inches second or 4 inches second After selecting the speed press the PAUSE key Select the media sensor to be used for printing out the X Y Direction Alignment Test TRANS Transmissive Sensor REFLECT Reflective Sensor or NONE After selecting the media sensor press the PAUSE key Specify whether a back feed will be performed when printing the X Y Direction Alignment Test...

Страница 104: ...s the PAUSE key The printer starts printing the X Y Direction Alignment Tests using the print conditions specified above When printing completes the message returns to 2 PARAMETER SET Based on the printed patterns make the X Y direction alignment for both colors HEAD ADJUST X Y Direction Alignment Tests X Direction Y Direction ADJUST A5 4 Parameter Setting Cont ...

Страница 105: ...METER SET Adjusting the Alignment in the Y Direction HEAD 2 Press the PAUSE key HEAD ADJUST appears Then press the PAUSE key again The Y direction alignment is ready for adjustment Press the PAUSE key Press the PAUSE key twice To align magenta in the Y direction Select one of the following letters for the best alignment A B C or D After selecting the letter press the PAUSE key Notes Use the FEED o...

Страница 106: ...mpletes the message returns to 2 PARAMETER SET Selecting the Printer Parameters Press the PAUSE key After HEAD ADJUST appears press the FEED key The printer parameters are ready to be selected Press the PAUSE key Specifying the Character Code Select the character codes PC 850 or PC 8 After selecting the code press the PAUSE key Specifying Zero Font Select whether a 0 zero with a slash or no slash ...

Страница 107: ...f the following Euro codes FFH FEH to B0H B0H to 21H or 20H After selecting the Euro code press the PAUSE key The message returns to PRINTER PARA Adjusting the Pulse Motor Speed After PRINTER PARA appears press the FEED key To make a fine adjustment of the pulse motor speed press the PAUSE key The acceptable values are 60 to 60 As the value becomes lower the motor speed becomes faster After adjust...

Страница 108: ...ey After HEAD SELECT appears press the FEED key The ribbon type for each color can be selected Press the PAUSE key Select which ribbon will be used for Head 1 F1 Hot Release Ribbons or P1S Cold Release Ribbons After selecting the ribbon type press the PAUSE key Select the ribbon type for Head 2 in the same manner After selecting the ribbon type for both colors press the PAUSE key The message retur...

Страница 109: ...rocess Transmissive Reflective Sensor While pressing the FEED and PAUSE keys at the same time turn on the printer Hold both keys until the 1 DIAG message appears Then press the FEED key twice The Test Print is ready to be performed Press the PAUSE key Specifying the Print Condition for the Test Print The printconditionfortheTestPrintshouldbespecifiedbeforeprinting Press the PAUSE key ISSUE COUNT a...

Страница 110: ...fter selecting the label size press the PAUSE key To feed the media before the test print press the PAUSE key If media feed is not necessary select PAPER NO FEED using either FEED or RESTART key The message returns to 3 TEST PRINT Printing out the Slant Line Pattern After 3 TEST PRINT is shown press the PAUSE key Press the FEED key again Press the PAUSE key to start printing the slant line pattern...

Страница 111: ...the FEED key Printing out the Bar Codes Press the PAUSE key to print the bar code pattern After printing completes the message returns to 3 TEST PRINT Press the PAUSE key BARCODE appears again Press the FEED key Performing the Automatic Printout for the Assembly Process Press the PAUSE key The printer starts the test prints in the order of the slant line both colors color band characters and bar c...

Страница 112: ...SE key not to perform a RAM clear The message returns to 4 RAM CLEAR Press the PAUSE key NO RAM CLEAR appears again Press the FEED key Clearing the Maintenance Counter The Maintenance Counter can be cleared by pressing the PAUSE key The Maintenance Counter is cleared The printer must be turned off to exit this mode Clearing the Parameter When 4 RAM CLEAR is shown press the PAUSE key NO RAM CLEAR a...

Страница 113: ...ed by pressing the PAUSE key When the print distance for all colors is cleared successfully COMPLETE appears The printer must be turned off to exit this mode Notes See A5 7 9 for further information about the initial values after clearing the print distance To clear the print distance for either Head 1 or 2 press the FEED key to select the Head Select NONE not to clear the print distance for both ...

Страница 114: ...ion part number checksum Flash memory Alphanumeric font ROM checksum Kanji ROM checksum EEPROM check SIMM check Memory SIMM capacity 2 Sensor Check Open air temperature sensor Power supply unit temperature sensor Thermal head temperature sensor HEAD 1 and HEAD 2 Thermal head resistance rank HEAD 1 and HEAD 2 Cutter home position sensor Outlet sensor Label end sensor 3 Switch Check DIP SWs 1 and 2 ...

Страница 115: ...Momentary power interruption count 2 Parameters Print start position fine adjustment value Cut position fine adjustment value Back feed fine adjustment value Stop position fine adjustment value X direction fine adjustment value for adjustment before shipment from the factory HEAD 1 and HEAD 2 Y direction fine adjustment value for adjustment before shipment from the factory HEAD 1 and HEAD 2 Print ...

Страница 116: ... coordinate fine adjustment is made to adjust the X coordinate of the drawing horizontally The X coordinate fine adjustment should be made in the effective print range If a field reaches the coordinate less than 0 after the fine adjustment is made in the negative direction it is adjusted in the negative direction A5 7 6 Magnified Views of Slant Line Pattern 1 Dot Slant Line Black Area Ratio 16 7 3...

Страница 117: ...m Label distance covered Print distance HEAD 1 Print distance HEAD 2 Cut count Head up down count HEAD 1 Head up down count HEAD 2 Ribbon motor drive time HEAD 1 Ribbon motor drive time HEAD 2 RS 232C hardware error count Momentary power interruption count Initial Value 0 km 0 km 0 km 0 0 0 0 hour 0 hour 0 0 ...

Страница 118: ...fine adjustment HEAD 1 Y direction fine adjustment HEAD 2 Print density fine adjustment HEAD 1 Print density fine adjustment HEAD 2 Ribbon rewind motor drive voltage fine adjustment HEAD 1 Ribbon rewind motor drive voltage fine adjustment HEAD 2 Ribbon back tension motor drive voltage fine adjustment HEAD 1 Ribbon back tension motor drive voltage fine adjustment HEAD 2 Print start position fine ad...

Страница 119: ...Appendix 5 System Mode 111 A5 7 9 Initial Values after Clearing the Print Distance PRINT STEP CLEAR Initial Value 0 0 km 0 0 km Item Print distance HEAD 1 Print distance HEAD 2 ...

Страница 120: ...ter configuration use either the keyboard on the printer or the DIP switch To print a format create the complete program using the interface communication manual PIN No 1 2 3 4 5 6 7 8 9 Housing Signal N C RXD TXD DTR GND DSR RTS CTS N C Shield PIN No 1 2 3 4 5 6 7 20 Housing Signal Shield RXD TXD CTS RTS DTR GND DSR Shield PIN No 1 2 3 4 5 6 7 20 Signal Shield TXD RXD RTS CTS DSR GND DTR PIN No 1...

Страница 121: ......

Страница 122: ...PRINTED IN JAPAN EO1 33027 E ...

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TEC CB-426-T3-QQ, Руководство пользователя

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