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Warranty Requirements
For Warranty consideration, you must include your original sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be completed and payment will be required without
notification or estimate of the expense unless the expense exceeds 50% of the retail purchase cost. By submitting the
item for service you are agreeing to payment of the service without notification. Service estimates are available upon
request. You must include this request with your item submitted for service. Non-warranty service estimates will be billed
a minimum of
½
hour of labor. In addition you will be billed for return freight. Horizon accepts money orders and cashier’s
checks, as well as Visa, MasterCard, American Express, and Discover cards. By submitting any item to Horizon for service,
you are agreeing to Horizon’s Terms and Conditions found on our website http://www.horizonhobby.com/content/_service-
center_render-service-center.
NOTICE: Horizon service is limited to Product compliant in the country of use and ownership. If non-compliant product is
received by Horizon for service, it will be returned unserviced at the sole expense of the purchaser.
Instructions for Disposal of WEEE by Users in the European Union
This product must not be disposed of with other waste. Instead, it is the user’s responsibility to dispose of their
waste equipment by handing it over to a designated collection point for the recycling of waste electrical and
electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will
help to conserve natural resources and ensure that it is recycled in a manner that protects human health and
the environment. For more information about where you can drop off your waste equipment for recycling, please
contact your local city office, your household waste disposal service or where you purchased the product.
Country of
Purchase
Horizon Hobby
Address
Phone Number/Email
Address
United States of America
Team Losi Racing
4710 East Guasti Road
Ontario, CA
91761
877-504-0233
[email protected]
United States of America
Horizon Product Support
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
877-504-0233
[email protected]
United Kingdom
Horizon Hobby Limited
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
+44 (0) 1279 641 097
[email protected]
Germany
Horizon Technischer Service
Christian-Junge-Straße 1
25337 Elmshorn
Germany
+49 (0) 4121 2655 100
[email protected]
France
Horizon Hobby SAS
11 Rue Georges Charpak
77127 Lieusaint, France
+33 (0) 1 60 18 34 90
[email protected]
China
Horizon Hobby – China
Room 506, No. 97 Changshou Rd.
Shanghai, China 200060
+86 (021) 5180 9868
[email protected]
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