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8. Cleaning
Note
: Always switch off the appliance, disconnect the mains plug and allow it to cool down
completely before cleaning or any maintenance.
1. Do not use harsh or abrasive cleaning agents. The outside surface may be wiped
clean with a soft, damp cloth and dried thoroughly. If necessary, a mild dishwashing
detergent may be applied to the cloth but not directly applied to the sous vide
immersion cooker.
2. Due to water mineral content, the sous vide immersion cooker may have scale build-up
over time. To remove scale build up, add the juice of a lemon or a few tablespoons of
descaler solution to water and run the unit for 30 minutes without foods present in the
container. Rinse thoroughly
3. In safety angle, the pump cannot be removed without tools. Use proper tools to
disassembly the pump. When using the product for more than 3 months. Turn the
pump cover clockwise to release it from the pump housing and then remove it. Clean
the pump casing and pump cover in the dishwasher or sink. Use detergent and a soft
toothbrush to clean the heating coil, pump shaft and sensor, then rinse under running
water. Allow all parts to dry completely before reassembly.
Caution
: Do not immerse the power cord, mains plug or sous vide body in water or
any other liquid.
9. Troubleshooting
Problem
Possible Solution
The cooker is emitting a whistling noise.
This is caused by the motor, propeller, and cooling
fan, and is normal.
The cooker is emitting a grinding noise.
The stainless steel Pump Housing is loose. Turn off
the cooker, wait until it cools, then secure the Pump
Housing in place. If the beep persists, the pump
shaft may have become bent. Remove the Pump
Cap, then push the propeller until it is centrally
located.
The cooker is emitting a hissing noise.
Check that the water level is between the MIN and
MAX marks. Refill the pot as necessary.
The cooker is making a bubbling and/or
swishing noise.
Check that the water level is between the MIN and
MAX marks. Refill the pot as necessary.
The cooker damages fish fillets or cracks
eggs.
Re-position the Pump Cap to direct the water jet
into the side of the pot, away from the food.
The lights on the cooker Control Panel or
main body flicker during operation.
This is normal.
