Check the following guide for the possible cause of a problem before contacting service.
Symptom
Correction
No power
Plug the power cord into the wall outlet securely.
No picture
z
Select the appropriate video input mode on the TV so
the
picture from the DVD player appears on the TV screen.
z
Connect the video cable into the jacks securely.
z
Turn on the TV
NO sound
z
Check audio connections.
z
If you are using a HiFi amplifier, try another sound source.
The playback picture is poor
z
Clean the disc.
z
Correct the TV / DVD player colour system.
The DVD player does not start playback
z
Insert a disc, if no disc inside the player.
z
Insert a playable disc. (Check the disc type and color system
z
Place the disc with the playback side down.
z
Clean the disc.
z
Cancel the Rating function or change the rating level.
Severe hum or noise is heard.
z
Wipe them with a cloth slightly moistened with alcohol.
z
Clean the disc
z
Connect the speakers and components securely.
z
Move your TV away from the audio components.
The remote control does not work properly.
z
Point the remote control at the remote sensor of the DVD
receiver.
z
Operate the remote control within about 5m.
z
Remove the obstacle.
z
Replace the batteries with new ones.
Completely distorted picture or no colour
If the picture is distorted completely or if the picture rolls vertically,
make sure the NTSC/PAL setting at the DVD player matches the
colour system of your television.
The
icon appears on screen
z
The DVD's software restricts it.
z
The DVD's software doesn't support the feature (eg., angles).
z
The feature is not available at the moment.
Before Requesting Service
16
