35
36
the
Volume Up/down
key.
• Check the network strength .
• Make sure that the receiver, connector or speaker on
your phone is clean.
I am unable to use the features described in the manual
• Check with your operator to make sure that your
subscription includes this service.
• Make sure this feature does not require an
TCL
accessory.
When I select a number from my contacts, the number
can't be dialled
• Make sure that you have correctly recorded the number
in your file.
• Make sure that you have selected the country prefix
when calling a foreign country.
I am unable to add a contact to my contacts
• Make sure that your SIM card contacts are not full;
delete some files or save the files in the phone
contacts.
My callers are unable to leave messages on my
voicemail
• Contact your network operator to check service
availability.
I can't access my voicemail
• Make sure your operator’s voicemail number is
correctly entered.
• Try later if the network is busy.
SIM card PIN locked
• Contact your network operator to obtain the PUK
code (Personal Unblocking Key).
The phone can't be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your
phone is visible to other users.
• Make sure that the two phones are within Bluetooth’s
detection range.
How can I transfer data between my phone and PC?
• If you want to transfer data between a memory card/
SD card and your PC, connect your phone to the
PC via the user data cable and select "SD card" on
your phone. You will then be able to transfer data
between the two locations.
