13
Problems / solutions
There are coffee
grounds in the cup.
A small residue of coffee grounds always remains at the
bottom of the cup.
This is a feature of the system and is not a fault.
The coffee is not
hot enough.
Especially in the case of espresso, the quantity of coffee
is so small compared with the size of the cup that it
quickly cools down. Preheat the cup by filling it with hot
water and pouring it away shortly before using the cup.
The indicator light
lights up yellow.
The machine needs to be descaled.
Do this within the next couple of days. Do not wait any
longer, otherwise so much limescale may collect that a
descaling agent will no longer have any effect.
A self-induced defect of this kind will not be covered by
the warranty. Proceed as described in the section
“Descaling”.
It is not possible to
press down the
lever.
Check whether the used capsule container is full. Empty it
if necessary.
If a capsule is trapped in the compartment, fold the lever
fully back and press the capsule through from the top to
the bottom. Do not reinsert a capsule if it is misshapen.
The indicator light
is flashing red and
a signal is sounding.
Is the water tank empty?
Fill the water tank with fresh water.
m
Press one of the coffee buttons. The pump starts to
m
operate. As soon as the pipes are filled with water the
pump stops automatically.
When the coffee buttons remain permanently lit, the
m
machine is ready for use again.
Has the lever been raised during the brewing
procedure?
This will immediately stop the brewing procedure.
Fold down the lever again.
m
Press one of the coffee buttons to switch off the
m
acoustic signal.
No coffee or only a
little coffee is
flowing out.
If the indicator light is flashing red, the water tank is
empty. Fill it and press a coffee button to fill the pipes
with water again.
Water is dripping
out of the coffee
spout.
The water in the system expands as the machine heats up
and as a result a little water drips out of the coffee spout.
During brewing, the water is pressed through the capsule
at high pressure. If at the end the lever is moved, the
machine loses pressure and coffee escapes. This is a fea-
ture of the system and is not a fault. For this reason, you
should not remove the cup with the freshly brewed coffee
from the drip grid until after you have fully folded back
the lever.
