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Section 8

8-1

Model SB25

Troubleshooting Guide

Table 8-1

PROBLEM

PROBABLE CAUSE

REMEDY

No power and no lights.

a. The power switch is off.

a. Place power switch in the ON

position.

b. The power cord is not plugged in.

b. Check the connection at the outlet to

ensure the outlet is functioning.

c. Main board problem or blown fuse.

c. Contact a Taylor service technician.

Water is not dispensing.

a. Water line is kinked.

a. Straighten the water line.

b. Water line at back of machine is not

connected.

b. Connect the water line, using the

quick connect fitting.

c. Water pressure is low in the store.

c. Contact a Taylor service technician.

Water is leaking from the machine.

a. Poor fitting/hose connection.

a. Contact a Taylor service technician.

b. Cracked hose.

b. Contact a Taylor service technician.

c. Broken fitting.

c. Contact a Taylor service technician.

Cane sugar is leaking from the
machine. (115V 60 Hz machines
only)

a. Poor fitting/hose connection.

a. Contact a Taylor service technician.

b. Cracked hose.

b. Contact a Taylor service technician.

c. Broken fitting.

c. Contact a Taylor service technician.

Cane sugar is not dispensing or is
dispensing an incorrect amount.
(115V 60 Hz machines only)

a. Sugar cane bottle is missing or has

an inadequate supply.

a. Replace the cane sugar supply.

b. Poor fitting/hose connection.

b. Check connection at rear of machine.

c. Cracked hose.

c. Contact a Taylor service technician.

d. Broken fitting.

d. Contact a Taylor service technician.

e. Pump is not working.

e. Contact a Taylor service technician.

Recipe key #1 - fast blink (hopper/
lid sensor fault).

a. Hopper cover is not seated properly.

a. Correct hopper cover installation.

Replace the cover if it's broken.

b. Hopper is not seated properly.

b. Correct hopper installation. Replace

the hopper if it's broken.

c. Safety switch issue.

c. Contact a Taylor service technician.

Recipe key #2 - fast blink (shaver is
jammed).

a. Large piece of ice has jammed the

shaver.

a. Remove ice, fill with new ice cubes,

and reset the machine.

b. Foreign object is causing jam.

b. Remove the object and reset the

c. machine.

c. Motor failure.

d. Contact a Taylor service technician.

Recipe key #2 - slow blink (shaver
over temperature).

a. Shaver motor is over temperature.

a. Reset machine. If problem persists,

contact a Taylor service technician.

b. Motor failure.

b. Contact a Taylor service technician.

Recipe key #3 fast blink (blender
over temperature or jam).

a. Blender motor is jammed.

a. Reset machine and press the BLEND

key. Repeated jams indicate a failed
blender motor. Contact a Taylor
service technician.

10. Recipe key #3 - slow blink (blender

over temperature).

a. The blender motor is over

temperature.

a. Reset the machine. If the problem

persists, call an authorized service
technician.

11. Recipe key #3 - continuous

illumination (thermistor open fault).

a. Motor failure.

a. Contact a Taylor service technician.

12. Recipe key #4 - fast blink (over

temp fault).

a. Motor control board is over

temperature.

a. Reset the machine. If the problem

persists, call an authorized service
technician.

Содержание SB25

Страница 1: ...OPERATOR S MANUAL Model SB25 Blended Ice Machine 4 21 14 Original Publication Updated 9 20 2019 Original Operating Instructions 081218 M...

Страница 2: ..._______________ Serial Number ____________________________________________________________ Electrical Specs Voltage__________________ Cycle__________ Phase__________________________________ Maximum Fu...

Страница 3: ...essories 4 3 Section 5 User Interface Recipe Upload Procedure 5 3 Calibration Procedures 5 4 Section 6 Operating Procedures Assembly and Setup 6 1 Basic Operation 6 1 4 Hour Cleaning Procedure 6 2 Dai...

Страница 4: ...ii 081218 M Table of Contents Section 8 Troubleshooting Guide Section 9 Parts Replacement Schedule Section 10 Limited Warranty on Equipment Section 11 Limited Warranty on Parts...

Страница 5: ...ock or hazardous moving parts as well as poor performance or damage to the machine WARNING This machine has many sharp edges that can cause severe injuries Site Preparation Review the area where the m...

Страница 6: ...he nearest drain that can accommodate a 1 1 8 in 28 575 mm diameter drain tube A minimum of 1 in 25 mm air gap is required between the end of the drain tube and the drain to ensure proper flow The dra...

Страница 7: ...for long periods or during initial installation shall have protective devices to protect against the leakage of current such as a GFI installed by authorized personnel to local codes Supply cords use...

Страница 8: ...1 4 TO THE INSTALLER Model SB25 To the Installer 1 Notes...

Страница 9: ...t all personnel understand their role in using and maintaining the machine If you require technical assistance please contact your local authorized Taylor distributor Note Your Taylor warranty is vali...

Страница 10: ...2 2 TO THE OPERATOR Model SB25 To the Operator 2 Notes...

Страница 11: ...he machine Failure to follow this instruction may result in electrocution WARNING Avoid injury DO NOT operate the machine unless it is properly grounded DO NOT operate the machine with fuses larger th...

Страница 12: ...he 2 water lines from the back of the machine Disconnect the cane pump line from the back of the machine 115V 60 Hz machines only IMPORTANT Access to the service area of the machine must be restricted...

Страница 13: ...Section 4 4 1 Model SB25 Operator Parts Identification 4 Operator Parts Identification SB25 Exploded View Figure 4 1 1 2 14 3 4 5 7 8 9 11 10 12 6 16 17 13 15...

Страница 14: ...5 Rod Pivot Actuator 081220 6 Actuator Rinse 081221 7 Grate Left 081228 8 Guard Splash 081122 9 Chute Shaver 081121 Item Description Part No 10 Lid Pour Pitcher 115V 081248 11 Pitcher Blender Unguarde...

Страница 15: ...Figure 4 2 Not Shown 1a 1b 2 3 1 Item Description Part No 1 Kit A Brush X68468 1a Brush End Door Spout SS 039719 1b Brush Mix Pump Body 3 X 7 White 023316 1c Brush Mix Tube 068460 Item Description Pa...

Страница 16: ...4 4 OPERATOR PARTS IDENTIFICATION Model SB25 Operator Parts Identification 4 Notes...

Страница 17: ...5 1 Model SB25 User Interface 5 User Interface 2014 Taylor Company Figure 5 1 Item Description 1 Rinser ON OFF Power Switch for Rinser Side 2 Shaver Blender ON OFF Power Switch for Shaver Side 3 KEY...

Страница 18: ...ey will shut down the machine and cancel the drink cycle Recipe Keys Selects pre programmed flavor recipes NO SUGAR Key 115V 60 Hz Machines Only Removes cane sugar from the drink recipe currently bein...

Страница 19: ...sed and sanitized during the Daily Cleaning and Sanitizing Procedures described on page 6 3 Recipe Upload Procedure The customer recipe information is held in the microprocessor memory Recipes distrib...

Страница 20: ...blink Press the recipe key to change the Shave calibration value Press the recipe key to change the Water calibration value Press the recipe key to change the Cane calibration value 115V 60 Hz machin...

Страница 21: ...he use of bagged ice is not recommended as it can jam the machine and damage the shaver blade The ice must be clean and free of debris Failure to follow this instruction may result in contaminated pro...

Страница 22: ...e quick connect coupling at the rear of the machine The fitting will click into place See Figure 6 3 Figure 6 3 Cane Priming 115V 60 Hz Machines When starting the machine for the first time or when re...

Страница 23: ...7 8 Return the pitchers to the machine Daily Cleaning and Sanitizing Procedures Note This procedure must be done at the close of business Important Make sure your hands are clean and sanitized before...

Страница 24: ...des that are very sharp Failure to follow this instruction may result in contaminated product or personal injury from blade contact Figure 6 9 6 Reinstall the ice hopper cover See Figure 6 10 Figure 6...

Страница 25: ...rom blade contact 14 Rinse the parts in cool clean water 15 Sanitize the parts in a cleaning sanitizing solution with an active chlorine concentrate of 100 PPM to 200 PPM Use warm water and follow the...

Страница 26: ...n the dispensing tubes 25 If required by your local code repeat the previous step using clean water 26 Repeatedly dip the spout brush into the pail of cleaning sanitizing solution and very carefully b...

Страница 27: ...5 Remove the dip tube from the cane sugar container or disconnect it from the BIB Place the dip tube in the pail filled with warm water 6 Place the blender pitcher on the blender base Note Remove and...

Страница 28: ...6 8 OPERATING PROCEDURES Model SB25 Operating Procedures 6 Notes...

Страница 29: ...d be stressed during the cleaning and sanitizing operations Troubleshooting Bacterial Count Thoroughly clean and sanitize the machine regularly including complete disassembly and brush cleaning Use al...

Страница 30: ...7 2 OPERATOR S CHECKLIST Model SB25 Operator s Checklist 7 Notes...

Страница 31: ...e technician d Broken fitting d Contact a Taylor service technician e Pump is not working e Contact a Taylor service technician 6 Recipe key 1 fast blink hopper lid sensor fault a Hopper cover is not...

Страница 32: ...r pitcher is damaged a Abuse or excessive wear a Replace the blender pitcher PROBLEM PROBABLE CAUSE REMEDY 19 Machine will not rinse a The power switch is in the OFF position a Place the power switch...

Страница 33: ...e 9 Parts Replacement Schedule Table 9 1 Must be replaced by an authorized service technician Description Every 3 Months Every 6 Months Annually Brushes Inspect and Replace if Necessary Minimum Shaver...

Страница 34: ...9 2 PARTS REPLACEMENT SCHEDULE Model SB25 Parts Replacement Schedule 9 Notes...

Страница 35: ...cated by the Product serial number Proof of purchase may be required at time of service 2 This limited warranty is valid only if the Product is installed and all required service work on the Product i...

Страница 36: ...roduct s data label will void this limited warranty 13 Any cost to replace refill or dispose of refrigerant including the cost of refrigerant 14 ANY SPECIAL INDIRECT OR CONSEQUENTIAL PROPERTY OR COMME...

Страница 37: ...ed proof of purchase may be required at time of service 2 This limited warranty is valid only if the Part is installed and all required service work in connection with the Part is performed by an auth...

Страница 38: ...arranty service work promptly upon arrival 9 Failure damage or repairs due to faulty installation misapplication abuse no or improper servicing unauthorized alteration or improper operation or use as...

Страница 39: ...NCIDENTAL DAMAGES INCLUDING CLAIMS FOR LOST SALES LOST PROFITS PRODUCT LOSS PROPERTY DAMAGES OR SERVICE EXPENSES ARE EXPRESSLY EXCLUDED THE EXPRESS WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE...

Страница 40: ...11 4 LIMITED WARRANTY ON PARTS Model SB25 Limited Warranty on Parts 11 Notes...

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