8-2
TROUBLESHOOTING GUIDE
Model 632
Troubleshooting Guide
8
7. The freezing cylinder
walls are scored.
a. Scraper blades and/or blade clips
are damaged.
a. Replace scraper blades and/or clips.
6-5
b. Missing or worn front bearing on
freezer door.
b. Install or replace the front bearing.
6-2
c. Machine was placed in Auto mode
before all sanitizing solution was
removed from freezing cylinder.
c. Place machine in Auto mode only
after priming is complete and all
sanitizing solution has been removed.
6-9 / 6-9
d. The beater assembly is bent/
damaged.
d. Call a service technician to repair or
replace.
- - -
8. Excessive mix leakage
into the rear drip pan.
a. Missing or worn drive shaft seal on
drive shaft.
a. Install or replace regularly.
6-1 / 9-1
b. The rear shell bearing is worn.
b. Call a service technician to replace
rear shell bearing.
9. Excessive mix leakage
from door spout.
a. Missing or worn draw valve O-ring.
a. Install or replace regularly.
6-3 / 9-1
b. Inadequate lubrication of draw
valve O-ring.
b. Lubricate properly.
6-3
c. Wrong type of lubricant is being
used (example: petroleum-based
lubricant).
c. Use the proper lubricant (example:
Taylor Lube).
6-1
10.No freezer operation
after pressing the AUTO
key.
a. Machine is unplugged.
a. Plug into wall receptacle.
- - -
b. The circuit breaker is off or the fuse
is blown.
b. Turn the breaker on, or replace the
fuse.
- - -
c. The beater motor is out on reset.
c. Reset the freezer.
5-2
11.Product is not feeding
into the freezing
cylinder.
a. Inadequate level of mix in the mix
hopper.
a. Fill the mix hopper with mix.
- - -
b. The mix inlet hole is frozen up.
b. The mix hopper temperature needs
adjustment. Call a service technician.
- - -
c. The air tube is installed incorrectly.
c. Install the air tube in the mix inlet
hole, using the end with the small
hole in the side.
5-3
d. The air orifice is not installed (soft
serve).
d. Install the air orifice in the air tube.
6-4
Problem
Probable Cause
Remedy
Page
Ref.
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