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The Tasman Essentials Guarantee
100% Satisfaction Guarantee
If, within 3 months of the date of purchase of this product, the purchaser is not completely satisfied with this product for any reason, subject only to the
conditions below, the purchaser can return the product to the place of purchase or to SJC Brands Pty Ltd for a refund of the full purchase price of this
product.
Conditions.
The 100% Satisfaction Guarantee is void and nullified in circumstances where:
1. There are modifications to the product or to parts of the product that were not authorised in writing by SJC Brands Pty Ltd.
2. There is damage to the product and that damage is deemed by SJC Brands Pty Ltd to be caused by incorrect assembly, misuse or by use or storage
outside of the physical or environmental specifications of the product.
5 Year Materials and Workmanship Guarantee
If within 5 years of the date of purchase of this product, there is found any defect in materials or workmanship of this product, SJC Brands Pty Ltd, will
replace the product free of charge, subject to the conditions below. The replacement product will be identical to the originally purchased product
wherever possible, though in situations where the identical model is discontinued or out of stock, then SJC Brands Pty Ltd will replace the product with a
model that is functionally equivalent.
This Guarantee is made to the purchaser and/or original owner only. For purposes of this Guarantee, the original owner is considered to be the person
who first makes use of the product. Note: In situations where a person purchases this product for the purpose of gifting to another, the recipient is
considered to be the original owner.
Conditions.
The ‘5 Year Materials and Workmanship Guarantee’ will be void and nullified in circumstances where:
1. The item is improperly assembled or adjusted and or not assembled strictly in accordance with the written instructions provided by the seller in the
box containing the item.
2. There is damage to the product and that damage is deemed by SJC Brands Pty Ltd to be caused by incorrect assembly, misuse or by use or storage
outside of the physical or environmental specifications of the product.
3. There are modifications to the product or to parts of the product that were not authorised in writing by SJC Brands Pty Ltd.
4. The item is transferred, gifted or disposed of by the original owner to another.
Registration and Claims
To be eligible for the above Guarantees, the original owner must register their details online at
www.tasmaneco.com.au
immediately upon receipt of the product.
For claims under either the 100% Satisfaction Guarantee or the 5 year Materials and Workmanship Guarantee, please email us via our claims section on
our website at
www.tasmaneco.com.au
or visit the store where the product was purchased.
The product must be returned to SJC Brands Pty Ltd or to the place of purchase with proof of purchase, including date and purchase price.
Tasman Eco Furniture Pty Ltd
abn.
58 106 988 578
4-6 Merryvale Rd, Minto, NSW 2566
p.o. box
5878 Minto DC, NSW 2566
t.
02 9603 5000
f.
02 9603 7000
e.
w.
www.tasmaneco.com.au
