IF YOU ENCOUNTER ANY ADDITIONAL DIFFICULTIES NOT LISTED, VISIT OUR WEBSITE AT
WWW.ACTIVEPRODUCTS.COM OR CALL CUSTOMER SERVICE AT 1-866-990-9918 FOR
ASSISTANCE.
Garden hose
connection leaks.
Spray wand, or
extension, or
nozzle leaks.
Pump is noisy.
Water leaks from
pump (up to 10
drops per minute
is permissible).
Oil Drip.
Motor buzzes
but fails to run.
Loose fittings.
Missing/worn rubber washer.
Spray nozzle not properly attached.
Broken o-ring or plastic insert.
Pump is sucking air.
Loose fittings.
Water seals are damaged or worn.
Oil seals are damaged or worn.
Supply voltage below minimum.
System has residual pressure.
Voltage loss due to extension cord.
Pressure washer not
used for long periods.
Tighten fittings.
Insert new washer.
Insert the spray nozzle into the trigger
gun. Carefully press in against the
spring tension and twist into the
locked position.
Call Customer Service.
Check that hoses and fittings are air
tight. Turn off machine and purge
pump by squeezing trigger gun until a
steady flow of water emerges through
the nozzle.
Check that all fittings are tight.
Call Customer Service.
Call Customer Service.
Verify that only the pressure washer is
running on this circuit.
Turn unit “OFF”, squeeze trigger on
spray want to release pressure, then
turn unit “ON”.
Do not use extension cord with this
unit—plug directly into power outlet.
Call Customer Service.
Symptom
Cause
Solution
TROUBLESHOOTING
– continued
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