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13
If the operating system does not detect automatically that
your modem is assigned to Serial USB (COM
x
), rerun the
Hardware Wizard and choose
Select from a list
instead of
Autodetect. Then, select
Serial USB (COMx)
as the COM
port.
Error Message on Your Handheld Computer
If the error message “Connection Not Established” appears
on your handheld computer, check that the COM port
setting in either your HotSync or ActiveSync software,
matches the setting on the port replicator, see “Verifying
Devices are Installed” on page 11 to verify the COM port
setting on the port replicator.
You may also want to try reducing your baud rate setting in
Hot Sync or Active Sync.
Some older versions of the Palm
®
Desktop software are not
compatible with the USB to Serial conversion. Please
contact your handheld computer vendor for software
updates.