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Warranty
How to obtain warranty service or other information?
To obtain warranty service during the first thirty (30) days after
the date of purchase, you must return the defective Product
with the original receipt to the original place of purchase. To
obtain warranty service during the first thirty (30) days for
Products purchased from www.taolife.com and for all Products
for the remainder of the limited warranty period, you must
contact Tao by phone at 1.800.638.5048 .
If warranty service is needed at any time during the warranty
period, the purchaser will be required to furnish a sales
receipt/proof of purchase indicating the date of purchase;
amount paid and place of purchase. Customers who fail to
provide such proof of purchase will be charged for the
repair/replacement of any product.
You will receive instructions on how to ship the Products,
Accessories or Software, at your expense, to a Giant
International Ltd. Authorized Repair Center. To obtain service,
you must include: (a) a copy of your receipt, bill of sale or other
comparable proof of purchase; (b) a written description of the
problem; (c) the name of your service provider, if applicable; (d)
the name and location of the installation facility (if applicable)
and, most importantly; (e) your address and telephone number.
What Other Limitations Are There?
Any implied warranties, including without limitation the implied
warranties of merchantability and fitness for a particular
purpose, shall be limited to the duration of this limited
warranty, otherwise the repair, replacement or refund as
provided under this express limited warranty is the exclusive
remedy of the consumer, and is provided in lieu of all other
warranties, express of implied. In no event shall Giant
International Ltd. be liable, whether in contract or tort
(including negligence) for damages in excess of the purchase
price of the product, accessory or software, or for any indirect,
incidental, special or consequential damages of any kind, or loss
of revenue or profits, loss of business, loss of information or
data, software or applications or other financial loss arising out
of or in connection with the ability or inability to use the
products, accessories or software to the full extent these
damages may be disclaimed by law.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or limitation
on the length of an implied warranty, so the above limitations
or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that
vary from state to state or from one jurisdiction to another.