17
Troubleshooting
• Is it installed at a place with vibrations?
• Is the platform inclined?
e
Keep
the platform horizontal.
• Is anything caught in the gaps of the
platform?
e
Remove anything caught in the gaps.
The measured weight is
not stable.
Symptom
Please check
- Please check the following before asking for repair.
• Turn off the power, and remove the items
on the platform and turn on the power
again, and then redo the measurement.
How to
measure
Zero point error
Impedance
measurement error
• Measure with bare feet.
• When the soles of your feet are dry,
drop water for about 0.5 ml with the
attached dropper on the electrodes before
measurement.
• Check the input information.
Display
part
Nothing is displayed even
after turning on the power.
is displayed.
• Check that the power supply is connected
correctly.
• The weight to measure exceeds the
measurement range.
• In the case that an error is displayed other than the above, turn off the power once, and then
measure again.
If the same error is displayed repeatedly, contact our customer service center.
Note