19
Troubleshooting
- Please check the following before asking for repair.
･
Is it installed at a place with vibrations?
･
Is the platform inclined?
⇨
Keep the platform horizontal.
･
Is anything caught in the gaps of the
platform?
⇨
Remove anything caught in the gaps.
The measured weight is
not stable.
Symptom
Please check
How to
measure
Zero point error
Impedance
measurement error
･
Measure with bare feet.
･
Check the input information.
Nothing is displayed even
after turning on the power.
is displayed.
･
Check that the power supply is connected
correctly.
･
The weight to measure exceeds the
measurement range.
･
If the soles of your feet are dry, use a
dropper to drop about 0.5mL of water on
the electrodes before measurement.
･
Turn off the power, and remove the items
on the platform and turn on the power
again, and then redo the measurement.
In the case that an error is displayed other than the above, turn off the power once, and then
measure again.
If the same error is displayed repeatedly, contact our customer service center.
Note
Display
